IMAP Settings.

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Moderator
Moderator
Posts: 949

Re: IMAP Settings.

Hello @User14,

 

Thank you for the very informative steps you've provided to assist our users with their Email Client Settings issues. 

 

Your contribution is greatly appreciated!

 

Regards,

 

RogersTony 

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I've Been Around
Posts: 1

Re: IMAP Settings.

Microsoft outlook IMAP Settings: Incoming

Username: emailaddress@outlook.com
Password: your password
Server: imap-mail.outlook.com
Server port: 993
Encryption: SSL

Outgoing

Username: emailaddress@outlook.com
Password: your password
Server: smtp-mail.outlook.com
Server port: 587
Encryption: TLS

 http://net-informations.com/q/mis/outlook.html

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I've Been Here Awhile
Posts: 2

Re: IMAP Settings.

Tried your solution. It didn't work. In fact, nothing I've tried has worked. Was on-line for an hour one night with Rogers Tech Support and nothing worked! I bought an unlocked Blackberry Classic a couple months ago and have tried to setup my Roger email access on it.

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I'm a Trusted Contributor
Posts: 523

Re: IMAP Settings.


@auggiedoggy wrote:

Tried your solution. It didn't work. In fact, nothing I've tried has worked. Was on-line for an hour one night with Rogers Tech Support and nothing worked! I bought an unlocked Blackberry Classic a couple months ago and have tried to setup my Roger email access on it.


There are many things that can go wrong. There is a password and a verification password which are not well explained, plus the two-step verification. 

I have had problems getting in when using my laptop when it works fine with my PC. I know it is frustrating.  Try the Sign in Helper.  (top right at this link:    https://ca.help.yahoo.com/kb/account# )  It might give you a connection through the Yahoo process.  If that fails try sending a Private Message to  @CommunityHelps.  

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I've Been Here Awhile
Posts: 2

Re: IMAP Settings.

My problem is not being able to setup and access email on my Blackberry Classic. I can access my Rogers and Gmail accounts on my PC. I've tried the steps provided by Rogers and their Tech support without any success. If I turn Wi-Fi on then I can setup and use my email account. once Wi-Fi is turned off I can no longer send or receive email. IOW, once I walk out my front door email access is impossible. The password I use is the 16-character APP password. Server info: imap.mail.yahoo.com and smtp.mail.yahoo.com. During setup it fails to connect unless Wi-Fi is turned on. Why can't I setup email by using the mobile network?

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I'm a Trusted Contributor
Posts: 523

Re: IMAP Settings.


@auggiedoggy wrote:

My problem is not being able to setup and access email on my Blackberry Classic. I can access my Rogers and Gmail accounts on my PC. I've tried the steps provided by Rogers and their Tech support without any success. If I turn Wi-Fi on then I can setup and use my email account. once Wi-Fi is turned off I can no longer send or receive email. IOW, once I walk out my front door email access is impossible. The password I use is the 16-character APP password. Server info: imap.mail.yahoo.com and smtp.mail.yahoo.com. During setup it fails to connect unless Wi-Fi is turned on. Why can't I setup email by using the mobile network?


I have used a Blackberry, Samsung and iPhone. To get your email when you walk out the door you need your 4G LTE cellular connection turned on which I assume you have with Rogers. 

Perhaps you haven't set up your mobile Access Point Name (APN) correctly.  

https://apn.gishan.net/en/apn/us-cellular/blackberry-classic  

You may have better luck getting up to date information by contacting  Blackberry support for the APN settings you need. https://ca.blackberry.com/support