I have purchased an Asia Roaming package which include voice, text and data (20MB) effective Dec 9th. Voice and texting work except data. The data roaming function is already turned on but I still cannot access the internet. Then I found out Rogers roaming partner in HK - '3 Hong Kong' uses HSPA. I use a Sony Xperia ZL which does not give me the choice of HSPA. Is there a way to make the data roaming work?
Were you able to find a resolution? If yes, please share with the community . Or, if needed, please reach out to us on @RogersHelps or Facebook.com/Rogers Our team will be happy to assist you in troubleshooting.
For future references, we have multiple roaming partners in Hong Kong. If you are not able to connect to 3g on one of the carriers you can manually choose another carrier. You can refer here for the detailed list of carriers available and which carriers support 3g.