HTC One M8 Hybrid CDMA /GSM phone with a MSL code

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I've Been Here Awhile
Posts: 4

HTC One M8 Hybrid CDMA /GSM phone with a MSL code

How to configure a SPRINT  HTC One M8 Hybrid CDMA /GSM phone with a Rogers plan and Rogers sim card.

SPRINT Mobile verified that the device is "internationally unlock capable" with a code.

 

They issued a code "Master Subsidy Lock" or "MSL".

They informed me to contact any GSM provider with this code

I would appreciate Rogers response

 

 

 

***Edited Labels***

 

hdenie
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Rogers Employee
Rogers Employee
Posts: 17

Re: HTC One M8 Hybrid CDMA /GSM phone with a MSL code

Hey, Have you tried to just get a Rogers SIM card. Once you insert the SIM card, it should prompt you to enter a unlock code. Try that and see if it works Smiley Happy


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I've Been Here Awhile
Posts: 4

Re: HTC One M8 Hybrid CDMA /GSM phone with a MSL code

No that is not working . That is why I contacted Sprint in the USA.

In Europe innitially I had the same problem and it was solved by giving the 462418. "Master Subsidy Lock" or "MSL" to the GSM europe techsupport

hdenie
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Rogers Employee
Rogers Employee
Posts: 17

Re: HTC One M8 Hybrid CDMA /GSM phone with a MSL code

So with that code you had the device working on a different network than Sprint but now you are trying it with Rogers and not working? 


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I've Been Here Awhile
Posts: 4

Re: HTC One M8 Hybrid CDMA /GSM phone with a MSL code

Yes I gave that code to a dutch Tek support person and the phone was able to work on their GSM network.

My HTC version is  a hybrid CDMA/GSM phone. Apparently the process is a little different with a hybrid mobile phone than a regular GSM unlocked phone. My HTC  can only be configured  after the insert of a sim card and  the interaction of a tek support person who requires this MSL code.

See the Sprint publication : https://www.sprint.com/en/support/solutions/device/faqs-about-unlocking-your-sprint-device.html

In Europe they seem to know about this

hdenie