I appreciate and can understand that but the entire point of a pre-order is to assess demand and order accordingly. There are weeks prior to launch where opportunity arose to refine the process and initiate some kind of online system for clients to check themselves rather than arbitrary sms notifications etc...
I think the hardest part is that there isn't a clear cut estimate coming in. is this going to be a month without getting your phone? if so then people can make a decision on another device etc.
I get you don't want to be wrong but it doesn't have to be a locked in guaranteed date either.
for me waiting a couple more days vs a couple more weeks is crucial as my 6P has already been sold.
FYI, I have been told by a Rogers rep that the 3-4 week estimate only includes business days. A very odd way of describing a week, but I suppose that nothing surprises me anymore. This is the chat transcript.
07:01:50 PM [Kassai] Please keep in mind 3-4 weeks business days only.
07:04:23 PM [Me] Wait... you are saying that 3-4 weeks actually is 5-6 weeks because weekend days are not included?
07:06:36 PM [Kassai] That is correct.
07:09:44 PM [Me] That is odd. I am glad that you clarified that. I imagine most customers, when told to wait a week, would expect to wait 7 days and not 9.
07:10:32 PM [Kassai] Thank you for your understanding. And yes I know this can be confusing.