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Google Pixel and Google Pixel XL Reservation Number / Questions

Meowmix
I'm a trusted advisor

Hey guys!

Google just announced the Google Pixel and Pixel XL! Great phones with great features! Let's discuss more here!

1). Once Rogers has announce when they will add the Google Pixel and Pixel XL to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want; Google Pixel and Pixel XL Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

Let's make this thread the only thread for the devices please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to helpSmiley Happy

 

*Edited Labels*

837 REPLIES 837

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

robx7fcna
I plan to stick around
The more I read on the net and the more YouTube i watch, makes me wonder if I should just get a nexus 6p 32gb for $0.00.

I guess it is hard to say if it is worth the extra $600+ for a 128gb xl until there are some in depth reviews but on paper this phone doesn't seem much different....

I'm considering picking up a 6p, trying it out and then make a decision when the pixel xl comes in (possibly return the 6p for the xl since it should be less than 15 days till I see the pixel hopefully??)

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

makovy
I plan to stick around

Slowly going down in the queue.
Google Pixel XL, Silver, 128GB
Started at position 134, down to 130 today.

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

kavkaz
I plan to stick around
my note 7 is so slow. i don't understand why they can't build faster phones. i honestly don't see a difference between 3 year old blackberry and note 7 when it comes to day to day performance...

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

robx7fcna
I plan to stick around
Totally agree Kavkaz,

It seems like the phones coming out now have kind of plateaued in regards to innovation. The iPhone 7 isn't much better than its predecessor, same as the note 7 from the s7 and now it seems like this phone is relatively the same as the nexus 6p.

I dont want to be a downer... don't get me wrong, I'm still excited to be one of the 1st to get this phone but the price point makes one think long and hard if it is worth it.

I really hope the Google assistant and the supporting software will make the switch from my note 7 worth it.

Everyone I talk to says "You will love stock android compared to touchwiz and it's bloatware". Let's hope they are right.

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

benbar21
I plan to stick around

That just means 4 people have left the list. There'll be a big jump down once they get a shipment in (presumably tomorrow).

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

Meowmix
I'm a trusted advisor
Hello @benbar21

Most likely tomorrow or Tuesday the shipment should show up.

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

pixel_xl
I plan to stick around

sitting at #2 for silver xl 128gb. havent changed since day of preorder. status is open. 

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

Meowmix
I'm a trusted advisor
Hello @pixel_xl

Yup like many others in the same spot as u. Again status should change either tomorrow or Tuesday.

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

pixel_xl
I plan to stick around
just hope there are cases and screen protectors on launch day.

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

Meowmix
I'm a trusted advisor
Hello @pixel_xl

Have you checked online and ordered one? Some stores may have one or two generic ones unless they get more later on.

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

pixel_xl
I plan to stick around

always like the clear tpu cases that spigen carries. nothing too fancy.

 

the one i looked at would be released the day after launch. 

 

might just hold off using the phone until then. 

 

you getting a case?

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

Meowmix
I'm a trusted advisor
Hello @pixel_xl

Unfortunately I won't be getting the device. My buddy is and he has pre ordered the one from Spigen from what i heard from him.

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

G_Money
I plan to stick around

@pixel_xl wrote:

always like the clear tpu cases that spigen carries. nothing too fancy.

 

the one i looked at would be released the day after launch. 

 

might just hold off using the phone until then. 

 

you getting a case?


I'm also a fan of the Spigen clear cases. I ordered one on Amazon - should be arriving on Wednesday (hopefully the day before I get the Pixel XL).

 

I'm also going to be getting one of the Google Live Cases when they come out - those map ones look pretty cool. It's pricey, but I like the idea of getting a unique case.

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

pixel_xl
I plan to stick around
with live case I would have a picture of the internal workings of the phone. kinda like an x-ray.

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

G_Money
I plan to stick around

That's a cool idea - I like it!

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

Prospect
I plan to stick around
I can't justify the cost of this phone.

Snapdragon 820, not water resistant or duat proof and no OIS.

Outside of the screen, iPhone 7 seems a better buy.

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

cabooch
I plan to stick around

really gettin nervous about this phone as well.. the more i see people bashing it... and the lack of reviews..... i swear after this note 7 debacle this better not be another kerfuffle.

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

G_Money
I plan to stick around

@Prospect wrote:
I can't justify the cost of this phone.

Snapdragon 820, not water resistant or duat proof and no OIS.

Outside of the screen, iPhone 7 seems a better buy.

Fair enough if you don't want the phone. The differentiating factor (for me) between the Pixel and the iP7+ is the OS. I used iOS from the 3Gs to the 5, but after being with Android for the past 4+ years, I couldn't handle the switch back. What I look for from a phone isn't delivered by Apple or iOS.

 

The screen matters quite a bit to me, but my wife's iP7+ actually looks pretty nice, screen-wise. It's not as good as my Note 7 was, or my 6P is, but it's not a huge win for the Pixel there, I imagine.

 

All that being said, I would never push anyone toward Android if they really want an iPhone. If that's what you're looking for from a phone, I'm sure you'll be quite content with an iPhone.

 

Edit: I should point out, though, that the Pixel has a Snapdragon 821, by the way, not an 820. There are (allegedly) big improvements there.

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

cabooch
I plan to stick around

Honestly i don't even care for water proofing... at the end of the day on the odd chance water does get into your phone they will still service it as user faulted water damage ( as seem by white stickers in note 7s internals that do infact turn red once hit with water....

Waterproof or not.... dont be so trusting is all.. 🙂

 

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

robx7fcna
I plan to stick around
I see a couple more people have dropped out as I have been bumped down from 104 to 102.

As someone mentioned earlier, I think people are starting to read the reviews (as is am too) and watch the YouTube reviews and it's scaring them away from the phone.

I'm going to stick with the pre order... Sure it may be a bit pricy but I think it is the best option to the Samsung variants.

My spigen ultra hybrid case just arrived today. I rocked the same case on the note 7 and it was great. All though with this phone I may order a slick wraps skin to spice it up a bit.

I like the idea of the live case with the internals pictured, that would be rad

Re: Google Pixel and Google Pixel XL Reservation Number / Questions

rajeshr
I plan to stick around

Anyone see their order status change?  I have two XL's coming in - Silver and #6 and Black at #12 and status is still Open.