Galaxy s7. Ipad and Rogers Website

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Pauldubya
I've Been Here Awhile

‎05-11-2016 08:33 PM - last edited on ‎05-11-2016 08:48 PM by Moderator

Posts: 3

Galaxy s7. Ipad and Rogers Website

I am able to log into rogers on the website and on the iPad but the password doesn't work with with TV anywhere on my Galaxy s7. Any ideas?

 

 

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RogersAsif
Retired Moderator RogersAsif
Retired Moderator

‎05-11-2016 09:29 PM

Posts: 700

Re: Galaxy s7. Ipad and Rogers Website

Welcome to the Community @Pauldubya Smiley Happy

 

Can you clarify what you mean by "TV Anywhere" ? Are you referring to Rogers Anyplace TV?

 

Please let us know so the Community can provide some troubleshooting tips!

 

RogersAsif

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Pauldubya
I've Been Here Awhile

‎05-11-2016 10:02 PM

Posts: 3

Re: Galaxy s7. Ipad and Rogers Website

Yes, Rogers anyplace TV. I apologize for the description.
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RogersAsif
Retired Moderator RogersAsif
Retired Moderator

‎05-11-2016 11:09 PM

Posts: 700

Re: Galaxy s7. Ipad and Rogers Website

@Pauldubya

 

Thanks for the info. Can you confirm if you are trying to use "Rogers Anyplace TV" or "Rogers Anyplace TV Home Mobile(ON)" ?

 

RogersAsif

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Pauldubya
I've Been Here Awhile

‎05-12-2016 07:26 AM

Posts: 3

Re: Galaxy s7. Ipad and Rogers Website

Yes, it is the anytime TV mobile app. I tried Uninstall reinstall but it did not help. I can log in using the browser on the phone just not the app itself.
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Meowmix
I'm a Trusted Advisor

‎05-12-2016 08:18 AM

Posts: 32,019

Re: Galaxy s7. Ipad and Rogers Website

Hello @Pauldubya

I had the same issue on my S7-edge but i restarted the device and installed the app again. Worked like a charm.
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  • 5 replies
  • ‎05-11-2016 08:33 PM
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