Galaxy s7. Ipad and Rogers Website

[Pauldubya]

I am able to log into rogers on the website and on the iPad but the password doesn't work with with TV anywhere on my Galaxy s7. Any ideas?

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[RogersAsif]

Welcome to the Community @Pauldubya

Can you clarify what you mean by "TV Anywhere" ? Are you referring to Rogers Anyplace TV?

Please let us know so the Community can provide some troubleshooting tips!

RogersAsif

[Pauldubya]

Yes, Rogers anyplace TV. I apologize for the description.

[RogersAsif]

@Pauldubya

Thanks for the info. Can you confirm if you are trying to use "Rogers Anyplace TV" or "Rogers Anyplace TV Home Mobile(ON)" ?

RogersAsif

[Pauldubya]

Yes, it is the anytime TV mobile app. I tried Uninstall reinstall but it did not help. I can log in using the browser on the phone just not the app itself.

[Meowmix]

Hello @Pauldubya

I had the same issue on my S7-edge but i restarted the device and installed the app again. Worked like a charm.