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Galaxy S7 sometimes doesn't get any reception after disconnecting from Wifi

Lantec
I've Been Here Awhile

Sometimes if I disconnect from Wifi, I don't have any data or proper reception. It'll show I have full bars but of like Emergency only. I can't receive texts or make phone calls, until sometimes several minutes later, I may get 3g but it'll never get back to LTE unless I restart the phone.

I've tried going into developer mode and leaving the Data connection live even on wifi but it doesn't fix the issue.

 

 

 

***Edited Labels***

 

3 REPLIES 3

Re: Galaxy S7 sometimes doesn't get any reception after disconnecting from Wifi

RogersZia
Moderator
Moderator

Hi @Lantec,

 

Welcome to the Community!

 

Did you just recently start experiencing this issue?

 

Any other S7 users in the Community experiencing something similar?

 

 

RogersZia

Re: Galaxy S7 sometimes doesn't get any reception after disconnecting from Wifi

Lantec
I've Been Here Awhile
I've had it for a while now since apg1 firmware. I even sent it in at the Rogers store, and they had it sent off but they found no issues with it.

Re: Galaxy S7 sometimes doesn't get any reception after disconnecting from Wifi

paulwatkins
I Plan to Stick Around

I've experienced this twice since the recent update.

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