Samsung Galaxy S7 Connectivity Issues
I've had my Samsung Galaxy S7 for about 3 weeks now and everything seemed fine at first. But shortly after, I noticed that my 4G/LTE drops and I'm left with just the full signal bars. When this happens I lose all data and phone connections. I cannot place a call, text, or go onto the Internet. In order to solve this I've been restarting the phone and it seems to work for a few hours and then does the same thing. Although restarting the phone and resetting network settings makes the phone work, it is only a temporary fix and very frustrating as I'm missing important phone calls and texts. My brother have the same phone and he is experiencing same issues!
I was hoping the latest software update would resolve the issue, but today the connectivity issues are back again, please advise?
When I go to my parents cabin I manualy switch to the telus network since rogers signal isn't that great there. I didn't lose the data at all last weekend so I stayed on the telus towers this week. It's been 7 days now and I haven't had the data drop on me at all. I think everyone has unlimited roaming now. Maybe some of you can give that a try to confirm I just didn't get lucky this week.
Delete all the APN's under mobile networks exept for Rogers LTE
After deleting them change the MMS Proxy to 184.108.40.206 and then run it for a few days and let me know what happens. I've been running it for 2 days now like this and no hiccups yet (fingers crossed).
It is a VoLTE issue and can be also fixed by calling tech support and telling them to turn off VoLTE on their end, not YOURS...
I work for Bell and we don't have these issues here, only switched to rogers cuz they gave me a goiod plan....
Try these out and let me know what happens.
I was in the same situation too. I was with Bell and only switched to Rogers because of the EPP at my new job but do I regret the swithc. I've did you posted, hopefully it'll do the trick. Thanks for sharing.
Having the same issue with my Galaxy S7 Edge, I had been troubleshooting multiple times with Rogers Tech support.
Phone when switches from LTE to 4G, can't make or receive calls or use data, signal showing full bars on 4G, I have to restart the phone and it will work again for a day or two.
things I have done
- Factory reset (like 3 times)
- disable VoLTE on rogers system and on the cellphone (like 6 times)
- took it to rogers store to reflash it with their device aid software
- Sent it to an authorize samsung repair shop where minor components were replaced but they could't tell me wich components.
I hace a case number with tech support and waiting for they call within 72 hours.
Still no fix, It's really frustating.