Galaxy S7 data connection deteriorates throughout the day

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I Plan to Stick Around
Posts: 33

Re: Galaxy S7 data connection deteriorates throughout the day

At least they closed the case for you. They can't close my case. I get a phone call every month to say that they are "sorry there has been a delay in fixing the issue". I've called twice and both times they say "yup we've closed the ticket for you". A couple weeks later and I get the phone call again. I will never sign with Rogers again... The customer service side of things is just not on par with Bell or Telus, and I consider that the most important factor when signing with a telecommunications company.

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I've Been Here Awhile
Posts: 3

Re: Galaxy S7 data connection deteriorates throughout the day

Mine has been good since the software update a few weeks ago. No need to be on the ext networks anymore.
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