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Galaxy S7 Firmware updates

highka
I'm Here A Lot
When would there be Galaxy S7/Edge users receive OTA firmware updates, containing monthly security patch updates? It's still at April security patch level and users of other carriers have been getting June update as early as late May.
Please do not disregard customer concerns or assume that average customers won't notice or care about the updates thus not making complaints about really late updates.
I hope to be receiving updates, hopefully the latest which willbe July update, soon.
210 REPLIES 210

Re: Galaxy S7 Firmware updates

Yes. I got mine as well. Thank you, Rogers.

Re: Galaxy S7 Firmware updates

Meowmix
I'm a Trusted Advisor
Hello @Gerry9261

Glad you got it! Unfortunately I haven't received it but will check SmartSwitch tomorrow.

Re: Galaxy S7 Firmware updates

skip501
I Plan to Stick Around

I have not received it either, and the official Rogers update schedule still says "coming soon".

 

Can someone from Rogers please confirm if the security patch and WiFi Calling update has indeed been released?

 

Thank you.

Re: Galaxy S7 Firmware updates

bottleb
I Plan to Stick Around
Its has my friend.

Trigger update from settings. Should appear

Re: Galaxy S7 Firmware updates

Meowmix
I'm a Trusted Advisor
Hello @bottleb

Doesn't work for me either.. I keep going "The latest update has been installed."

I'll just wait for it.

Re: Galaxy S7 Firmware updates

Meowmix
I'm a Trusted Advisor
Hello @skip501

The update is pushed out in waves. Not eveyone will get it at once. I have been waiting for it as well.

Indeed the update has WiFi Calling included.

Re: Galaxy S7 Firmware updates

skip501
I Plan to Stick Around

Anyone else still waiting for the update? I've been pushing the update button 10 times a day and have tried smart switch as recently as 5 minutes ago.

Re: Galaxy S7 Firmware updates

Meowmix
I'm a Trusted Advisor
Hello @skip501

I am awaiting the update as well. Tried everything but seems like only half of the customers got it and the others are still waiting like us.

Re: Galaxy S7 Firmware updates

skip501
I Plan to Stick Around

@Meowmix thank you for the reply. 🙂 Ugh, I could really use the Wi-Fi calling today (in a weak cell zone).

 

@RogersDarrell can you let us know when the rest of us will receive the update? Thank you.

 

 

Re: Galaxy S7 Firmware updates

Meowmix
I'm a Trusted Advisor
Hello @skip501

You are welcome! It goes out in phases so hopefully next one it's us!

Re: Galaxy S7 Firmware updates

kavkaz
I Plan to Stick Around
nothing yet! taking for ever

Re: Galaxy S7 Firmware updates

Meowmix
I'm a Trusted Advisor
Hello @kavkaz

I wonder why it's taking this long for half of us to get it meanwhile it was released a couple days ago. Hmm.

Re: Galaxy S7 Firmware updates

skip501
I Plan to Stick Around
Yeah, this is getting strange now. It shouldn't take more than 5 days. Maybe their having support issues and they've suspended the rollout. I wish @RogersDarrell or another Rogers employee would respond.

Re: Galaxy S7 Firmware updates

Meowmix
I'm a Trusted Advisor
Hello @skip501

Hopefully they respond and give us some information on what is going on with the update!

Re: Galaxy S7 Firmware updates

bottleb
I Plan to Stick Around
Odin!

Dont rush it though. I feel like battery isnt very good.

Ill prolly factory reset. But Pokemon Go isnt helping... 🙂

Re: Galaxy S7 Firmware updates

Meowmix
I'm a Trusted Advisor
Hello @bottleb

Yeah but many of us rather not use Odin. Again rooting ur device is up to each person and not many i know want to including me. Bug issues and whatnot can be caused. I can wait for the small update, its not a big issues. Just wish it would be out to the rest of us as Mobilesyrup and other users here announced they got it but some of us didn't.

Re: Galaxy S7 Firmware updates

bottleb
I Plan to Stick Around
No need to root for odin

Re: Galaxy S7 Firmware updates

Meowmix
I'm a Trusted Advisor
Hello @bottleb

My mistake. I meant flashing.

Re: Galaxy S7 Firmware updates

RogersDarrell
Community Manager (Retired)
Community Manager (Retired)

@Meowmix @skip501

 

Hi guys,

 

The roll out will be completed in stages and has since been placed on hold.

 

Stay tuned here for updates.

 

RogersDarrell

Re: Galaxy S7 Firmware updates

Meowmix
I'm a Trusted Advisor
Hello @RogersDarrell

Thank you for the information! Now I won't go crazy checking the update!

Re: Galaxy S7 Firmware updates

GibMcFragger
I'm a Reliable Contributor
I am guessing that it's due to Wi-Fi calling issues. Mine has been flakey since I received the update, and isn't working at all today (keeps asking for activation even though it's already activated).
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