11-27-2018 03:31 PM - last edited on 11-27-2018 03:45 PM by RogersYasmine
11-27-2018 03:45 PM
11-28-2018 06:35 PM
11-29-2018 10:00 AM
11-30-2018 09:46 AM - edited 11-30-2018 09:47 AM
Ensuring you have enough battery life to last the day is important so I can imagine how frustrating it is to be dealing with this battery drain, all of a sudden.
We are not aware of any issues specific to the Note 9. Sometimes existing applications on the phone may not be performing properly with the new software and need to be updated/reinstalled. There should also be a battery monitor in Settings > Battery > Battery Usage that should display high usage apps.
Once you've determined if there is a specific App causing the drain you can take action.
Let the Community know how things go! 😃
02-04-2019 12:41 PM
@RogersTony having the issue again! for the like almost month, I barely get a full=day out of the battery! Only have like 10-12 stable apps on my phone E.g. Instagram/spotify/messager/Whatsapp/youtube/myRogers....
i see Android pie (9.0) is coming Feb 11th next Monday will this speed/fixup things on the phone?
02-05-2019 12:05 PM
It's disappointing that you've been experiencing these issues for almost a month already. =(
I use a Note 9 and often get almost 2.5 days on a full charge. I do tend to keep mid-power saver mode on with the brightness low to conserve power, so my usage may not be the same as yours.
You can find the changelogs for Android Pie by clicking here. There is a section specifically related to the Adaptive Battery feature that may relate specifically to the issues you've been experiencing. It looks like it will improve on Battery life! While it is based on each person's usage habits it seems promising you will notice an improvement with Android Pie.
I hope this helps!
04-20-2019 12:57 AM - last edited on 04-20-2019 08:07 AM by RogersYasmine
Samsung galaxy note 9 battery drain
From being u plug for two hrs my phone went from 100% to In between 50-60% battery left. Is there an update coming our way in next couple of weeks to fix this issue and maybe speed up performance too? OR It's it the Cappy LTE+ OUT IN HERE IN #MERTOVANCOUVER?
04-20-2019 11:26 PM
Just based on the posts above, it does seem like a handful of people are experiencing the same battery issues as you. Have you had a chance to review the Adaptive Battery feature as mentioned by RogersTony here?
If you haven't experienced these same issues prior to the update, I wouldn't think they're related to the network in your location.
10-28-2019 03:35 PM - last edited on 10-28-2019 03:38 PM by RogersCorey
Just got the October security update with RCS and now my battery went from 100% @9am to now lunch time at 12:30pm three hrs to 30% come on Rogers.. Need a phone lst longer then a half day... And wheres RCS does it only wrk with android.. What the point then.. Can't wrk with iPhones...
10-28-2019 03:59 PM
10-29-2019 03:23 PM
Ensuring you have enough battery life is really important so you can ensure you always stay connected.
We have not received any details about a known issue but we have seen reports that highlight McAfee as a source of high battery usage. Can you confirm if there are any issues after a factory reset of your device, and before anything is restored/reinstalled on the device?
Have any other users in the Community experienced issues with battery drain after the October security update?
01-24-2020 01:03 PM - last edited on 01-26-2020 04:46 PM by RogersMoin
I have note 9 thu rogers and it sucks the battery down from 50 plus percent to down to 2% within 1.5hrs, they did an improvement on singal but I think my moms place(rancher) is made out of metal... It never gets LTE+ (the plus network speeds...) so my mom has s8 and the same problem but at the end of day she has 75% battery or more... So I don't know why my phone drainage is fast..??
01-25-2020 12:50 PM - last edited on 01-26-2020 04:46 PM by RogersMoin
Are you on the latest OS? Have you noticed a change in battery life post the update?
Any other Note 9 users in the Community experiencing anything similar?
07-02-2020 11:53 PM
07-03-2020 11:42 PM
Thank you for posting your concern, we know how important it is to stay connected at all times and we’d love to look into the situation with you.
We haven’t received any complaints so far after the update. Do you notice any particular app draining the battery?
Anybody else in the Community having a similar issue?
Awaiting your reply.
07-13-2020 07:20 PM
09-01-2020 01:38 PM
If I do a backup and reset, won't I have the ssame problem when I reload everything again? Sorry, not really that smart when it comes to phones. My battery is awful. I only use my phone for texting, talking (not much) and reading and writing emails.
09-02-2020 01:22 PM
Welcome to the Rogers Community Forums!
Thanks so much for posting your concerns. A factory reset can resolve many software related issues and is a troubleshooting step that we sometimes recommend.
There are a few things you can check before doing a factory reset. Your operating system should be able to tell you what application is draining the battery. Please go into the Settings on your device, scroll down to Device care, tap on Battery, then tap on Battery usage.
You should find information here that will help you determine what is causing the battery drain and when it is occurring as well as when it is occurring.
Let the community know if you are able to find the root of the battery drain.
10-28-2020 08:44 PM
11-18-2020 05:08 PM