Do non-Rogers unlocked phones that Rogers also carries get OTA updates from Rogers?

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
tripleacontent
I've Been Here Awhile
Posts: 4

Do non-Rogers unlocked phones that Rogers also carries get OTA updates from Rogers?

I used to be a Fido subscriber with an LG G3, and then I switched to Rogers (I unlocked my phone first). When the Android 6.0 update was released, I received it on my G3 while on the Rogers network.

 

Currently I have an unlocked LG G5, and according to the upgrade schedule, the OTA for Android 7.0 starts December 21st. I have the APN and network settings configured on Rogers and when I factory reset I get the MyRogers app by default even though its not a device I got from Rogers. Since this time the device is not from Rogers (nor its subsidiary Fido), would I still get the update pushed to my device?

 

*Edited Labels*

Solved! Go to Solution.

Accepted Solutions
Meowmix
I'm a Trusted Advisor
Posts: 32,102

Re: Do non-Rogers unlocked phones that Rogers also carries get OTA updates from Rogers?

Hello @tripleacontent

I do believe so. As long as the APN settings are the ones from Rogers and it's connected to Rogers u will get them.. Unfortunately the update will be released in 2 days so we will see when it comes out.

Do remember not everyone at once will get the update. The update is issued in stages.

View solution in original post


All Replies
Meowmix
I'm a Trusted Advisor
Posts: 32,102

Re: Do non-Rogers unlocked phones that Rogers also carries get OTA updates from Rogers?

Hello @tripleacontent

I do believe so. As long as the APN settings are the ones from Rogers and it's connected to Rogers u will get them.. Unfortunately the update will be released in 2 days so we will see when it comes out.

Do remember not everyone at once will get the update. The update is issued in stages.

View solution in original post

tripleacontent
I've Been Here Awhile
Posts: 4

Re: Do non-Rogers unlocked phones that Rogers also carries get OTA updates from Rogers?

Okay, I'll update this thread if and when I receive the update. Thanks.
Meowmix
I'm a Trusted Advisor
Posts: 32,102

Re: Do non-Rogers unlocked phones that Rogers also carries get OTA updates from Rogers?

Hello @tripleacontent

You are welcome! 🙂
tripleacontent
I've Been Here Awhile
Posts: 4

Re: Do non-Rogers unlocked phones that Rogers also carries get OTA updates from Rogers?

I got the 7.0 Nougat update on an unlocked Koodo LG G5 today!
Meowmix
I'm a Trusted Advisor
Posts: 32,102

Re: Do non-Rogers unlocked phones that Rogers also carries get OTA updates from Rogers?

Hello @tripleacontent

Glad to hear! Enjoy 🙂
Ngocphi
I Plan to Stick Around
Posts: 10

Re: Do non-Rogers unlocked phones that Rogers also carries get OTA updates from Rogers?

Hi i have a rogers moto z droid phone

 

I know the nougat update is out for it since Monday but I unlocked it and have it on fido with the Rogers apn settings

Can I still get the update or do I have to get a prepaid sim to queue it?

Meowmix
I'm a Trusted Advisor
Posts: 32,102

Re: Do non-Rogers unlocked phones that Rogers also carries get OTA updates from Rogers?

Hello @Ngocphi

Let me get this correct. You unlocked this phone, have a Fido Sim card and have the Rogers APN settings?

No it won't work. You need to wait until Fido releases the update. Also of Fido does not carry this device and or the update yet, u need to get. Rogers wireless account and wait until they send out the update.

Ngocphi
I Plan to Stick Around
Posts: 10

Re: Do non-Rogers unlocked phones that Rogers also carries get OTA updates from Rogers?

Ok so even a prepaid sim from Rogers will work?
Meowmix
I'm a Trusted Advisor
Posts: 32,102

Re: Do non-Rogers unlocked phones that Rogers also carries get OTA updates from Rogers?

Hello @Ngocphi

It might and u need to get one with data. Best to do it call in and ask that.