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Constant "sign into network" notifications

XperiaM2
I've Been Here Awhile

Just updated my Sony Xperia to Android Lollipop 5.  I now get constant "sign into network" notifications.  I've turned notifications off every app, but no change.

 

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12 REPLIES 12

Re: Constant "sign into network" notifications

RogersHassam
Retired Moderator

Hello @XperiaM2,

 

Welcome to the Community! 

 

Can you please verify if your cellular data is working? Is it turned on? Is the device unlocked and If so do you have the correct APN settings? Does it only happen on DATA or WiFi or at all times? I also found some information on the Sony forums here

 

Is anyone else in the Community having a similar issue? Please feel free to chime in. 

 

Thanks, 

RogersHassam 

Re: Constant "sign into network" notifications

XperiaM2
I've Been Here Awhile

Hi, thanks for the quick response.  No data on this phone, just talk and text.  I think all the settings are correct.  It happens if wi-fi is on or off.  Thanks again,

Re: Constant "sign into network" notifications

Hello @XperiaM2

 

Welcome to the Community!

 

"Sign in to Network" notification is if you have Wifi ON but not connected and wifi network is available.

BEST way to know what app is giving you the notification is HOLD down on the notification drawer, the notification itself and then tap "App info" when it pops up.

 

Chances are, you have wifi on, but not connected.

 

"Sign in to Network" is a pretty standard message from Wifi (built in), it not normally an additional app. Keyword: Normally. Only other apps that can alert you with similar messages, are social media apps.

 

 

Though you did say "It happens if wifi is on or off", to understand correctly, This message happens WHEN wifi is on AND WHEN wifi is off? both times?

If so, then could it be a social media app. but it won't say "Network" it will just say "Sign in to 'xxxx'" where 'xxxx' is the app name. but hey, I use a samsung. So a Sony phone might just say network.

 

The only other time it does that is if an app loses data connection when it is suppose to always have data (internet). Such as facebook or twitter. SNS services run in the background. (It's part of the program that allows notifications to run for these apps).

 

Disabling 'notifications' from apps won't do. Since this is not a user notification, this is a system notification.

 

Hope this helps, and please ask away any further questions.

Cheers.

Re: Constant "sign into network" notifications

XperiaM2
I've Been Here Awhile

Thanks again, unfortunately, it happens when wi-fi is on AND off - doesn't really make any difference.  It always says "sign into NETWORK" and when I tap, it just goes to Rogers network sign-in page asking me to buy a data package - maybe it's just a push marketing message?  If you google this problem, you'll see there are numerous people complaining about it - all after updating to Android 5.

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