Sorry, I forgot to add that I am also unable to call both *611 and *225, so I cannot add/change a plan, check balance or add money. Also I have still an unspent balance loaded other than the plan.
Yes, I have tried both my work and home phone and its giving a busy tone.
I tried restarting the phone, keeping it off for a few minutes and taking off the battery,
and have not made any changes in the settings other than set the mobile data limit warning.
Thank you, I changed plans with the number and you're right it was for tablets only... But it didn't make any sense cause I would still have unused prepaid balance to use for talk/text. I didn't know they would put a pseudo-airplane mode on my phone. Wow.