Anyone having issues with certain apps not working on their android phone.
Already tried uninstalling/ reinstalling /updating & running virus scans.
When app was uninstalled and reinstalled it would work for one day but not the next day.
Any ideas on how to resolve issue??
Thank you for the device and OS info. As you mentioned in the previous message reinstalling the app will work for one day, I wonder what's preventing the app from working? What exactly happens when you launch the app?
Is the issue happening with any other non-Rogers app?
When the app is not working, can you check how much memory is available on the phone? You can also try closing all the background apps and relaunching the app to see if it works.
Keep us posted.
I know EMUIs app optimizations doesn't play nicely with certain apps.
I would try going into settings/apps, then click the settings gear at the the bottom.
Then tap "special access" at the bottom.
Then "ignore optimizations"
Find the app(s) that are giving you issues in the list.
Tap on the app name, then pick "allow".
Do that for each app that is giving you issues.
Hope that helps.
Good afternoon and welcome to the Community @Db69,
Just to clarify, are you referring to the latest android update or the Facebook app update? In addition, may I know what issues are you having with the app? Are you able to launch it? Are you able to sign-in? Does the app crash after using it for a few minutes?
Just need a little bit more info. to assist you further.