I recently switched from an Iphone X to Oneplus 6T and to say that I was impressed would be an understatement, it is an absolutely a gorgeous device, however, it does not get along well with Rogers.
I get constant Network drops, It would lose all connections, reception, GPS, data, and then the phone would reconnect to everything by itself in 15 seconds or sometimes up to a minute, no restart needed, it seems like it would somehow "find the tower" again and everything becomes all right. It is not a device issue as I used a Oneplus 6 (non T) before and it was doing the exact same thing. My friend uses Oneplus 6T with a different big provider and has no issues at all.
If anyone can suggest a fix for this within the settings or software, I'd really appreciate it as I would hate to put this guy up for sale.
Welcome to our Community! The OnePlus 6T does look like a nifty device.
If you had no issues prior to switching to this device, it may indicate the device itself is defective. Is this a new SIM card in the device? If it's a new SIM, you may consider using your warranty to have the device replaced to ensure the device isn't defective. If it's not a new SIM, it wouldn't hurt to go to a Rogers store to get a new one so we can eliminate potential SIM card problems.
It may also be a compatibility issue. We cannot guarantee that non-Rogers devices will fully function on the network. Perhaps one of our intrepid Community members has used this device? If so, please chime in!
I followed your advice Corey and miraculously after getting a new SIM, the problem has not returned even once today. I guess Oneplus 6 is a lot more picky than an Iphone when it comes to SIM cards which are a few years old. Hopefully it will stay this way, Thank you.
As an update, the problems returned just a day after using the new sim. Had to sell the device as it seems unusable on the rogers network. If anyone has a solution to fix this (phone constantly looses connection with tower, drops all network, then reconnects by itself 5-30 seconds after), I'd appreciate it. Hate being back to apple but at least its stable.