Android 9 (PIE)

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I Plan to Stick Around
Posts: 18

Re: Android 9 (PIE)

The last day on the OS roadmap for any os update of any kind was January 7th. That was 2 days ago.

I doubt os rollouts for all phones have halted - can we have an update Rogers?

Ideally the update would include what you are doing with your most popular phone over the last year after the iphone - the samsung s9 series?
Moderator
Moderator
Posts: 638

Re: Android 9 (PIE)

Hello @claven2 & @Ashwinmkumar,

 

Welcome to the Rogers Community Forums and thank you for your posts! 

 

I can understand how important it is to get the newest Android version on your devices. I am excited for the rollout of PIE as well! 

 

There is a rather intensive process involved for any OS update to ensure it works properly on our Network. The last thing we would want is to roll out an update that causes an issue on your device. You can see the details of the process by Clicking Here.

 

Once we have a new update we will ensure the OS Upgrade Schedule is updated accordingly. 

 

Thanks for your patience and for keeping the Community a pleasant place to be.

 

RogersTony

 

I Plan to Stick Around
Posts: 15

Re: Android 9 (PIE)

 @RogersTony Thank you for the response. As much as i would like to see the rollout a.s.a.p i can appreciate your concerns and will wait patiently. 

 

FYI, and for what its worth. (I know there are probably many units running PIE on the Rogers network right now but) One of 3 units on my plan received the update while travelling in the U.S. recently and has been working without any issues at all for 2 weeks +/-. 

 

 

I Plan to Stick Around
Posts: 45

Re: Android 9 (PIE)

I've been running pie on my Roger's S9+ for about two months no and no major issues. Just Google how or go to XDA its super easy and everything works. No sense waiting for slow Canadian carriers
I Plan to Stick Around
Posts: 18

Re: Android 9 (PIE)

I appreciate your response, though I would also appreciate if Rogers kept your published roadmap up to date.

As I look at it now, I'm led to believe there is nothing in the pipeline and the last update for any phone you were working on was delivered January 7th.

Some customer awareness of what's coming would be great for good will. Surely you are planning to release the January security update and pie updates on more phones than just the huawei mate 20 and the google pixel.

For that matter, the December android update would be appreciated on your samsung phones like the s9, s9+ and note 9. Not everyone wants a huawei or iphone.
I Plan to Stick Around
Posts: 22

Re: Android 9 (PIE)

i completely agree. even though the deployment may be a few weeks (months) away, it would be nice to have a general date to look forward too. Somebody @rogers should be keeping this updated with a little more regualarly, with current info.

I've Been Here Awhile
Posts: 3

Re: Android 9 (PIE)

Weeks? You are being overly optimistic. They hve updated the schedule today until Feb 4th and S9 is not there.

It will take them a while to add all the useless stuff that they need to add into the update before they send it out to us. All that testing is to make sure users get the worst possible experience as possible.

I Plan to Stick Around
Posts: 15

Re: Android 9 (PIE)

What's Pathetic is the S10 is slated for the first quarter of this year and you can be guaranteed we won't have the Android Pie update for our S9s. Canadian companies really do treat their customers like dirt but love ripping us off.
I Plan to Stick Around
Posts: 18

Re: Android 9 (PIE)

Unless you buy the google pixel, huawei phones that may be spying on you if you believe the security agencies, or an iphone, it feels like Rogers doesn't prioritize updates.

My last phone was a oneplus and updates came OTA direct from the manufacturer. I got updates the day they were released internationally. Since moving to a Roger's samsung phone in November, I haven't had an update of any kind yet. Not even a security patch.

I've bought my last canadian samsung phone, I think.
I Plan to Stick Around
Posts: 187

Re: Android 9 (PIE)

Just buy s10 and you are done. Don't have to worry about Rogers updating sw 8 months after its released. Where is project treble? What happened?