Android Knowledge Base

Sort by:
Looking to switch? Read on to learn how to  transfer data from Android to iPhone.   Before you begin: Make sure Wi-Fi is turned on Connect both devices to power Make sure your new device has enough storage Update to latest Android version for Chrome bookmarks transfer Avoid multitasking on phones until transfer is complete   Steps: Turn on your new iPhone and look for the Apps & Data screen. Tap   Move Data from Android   on your iPhone. If you have already finished your setup on new iPhone, you will need to erase your iOS device and start over. If you don't want to erase, you can choose to transfer your content manually. On your Android device, open the “Move to iOS” app. Tap   Continue. Read the terms and conditions that appear. To continue, tap   Agree. Tap   Next   in the top-right corner of the   Find Your Code   screen. On your iPhone, tap   Continue   on the   Move from Android   screen. Wait for your code. A ten-digit or six-digit code will appear. If your Android device shows an alert that you have a weak internet connection, you can ignore the alert. Enter the code on your Android device, then wait for the   Transfer Data   screen to appear. On your Android device, select the content that you want to transfer and tap   Next. A loading bar will appear on your iOS device. Note: Transfer times can vary depending on how much content you're moving. Tap   Done   on your Android device. Tap   Continue   and follow the onscreen steps on iPhone to finish setup   NOTE: Music, Books and PDFs need to be moved manually. You may also need to visit the App Store on your iPhone to manually select and download your favourite apps for iOS.   You can also watch this helpful video to follow the steps:    
View full article
Looking to learn how to set up and  use the Google Assistant? Read on to know what you need to get started and more!   You’ll need: • Android phone or tablet with Rogers SIM card. • Recent version of Google Assistant app the Google Play Store For more information or to get the latest version of the app, please   visit the Google Assistant Help page. Note:   the Google Assistant for Rogers is only available in English at this time.   Setting up   Open the Google Assistant app if it’s installed on your device, or download it from the Google Play store. Check if the Google Assistant app is turned on by pressing and holding the Home button on your Android device. If the Message says “Hi, how can I help?” then your Google Assistant is on. If not,   visit the Google Assistant Help page   for steps on turning on your Google Assistant. Begin your conversation with the Google Assistant by holding down the home button on your phone OR by saying “Ok Google” or “Hey Google” followed by a Rogers related question.   Using the Google Assistant   Along with answering general FAQs, the Google Assistant can also show you how to view and pay your Rogers bill, add roaming to your plan, check your mobile usage, and more! Here are a few ways you can ask: Hey Google, how do I pay my Rogers bill? OK Google, how do I add roaming to my plan? Hey Google, show me current mobile deals. OK Google, how do I unlock a SIM card? Hey Google, when am I eligible for an upgrade? OK Google, what is my voice usage? Google Assistant FAQs   Why aren't my Rogers related questions generating correct responses? Check if you have the latest version of the Google Assistant app and that you’re also using a Rogers SIM card. You can also try rephrasing your question to see if that helps. Why isn’t Google Assistant working when I say “OK Google”? Please   visit the Google Assistant Help page   for more information.    
View full article