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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 32715 Views
  • 4 replies
  • 9 likes

Rogers app - Facial Recognition

I just updated my Rogers app and now facial recognition is not available on the App. I deleted the app and reinstalled it and it’s still not available.   **Labels Added**    

Nuclear521 by I've been here awhile
  • 718 Views
  • 2 replies
  • 0 likes

Face ID

Can’t seem to be able to enable Face ID on Rogers app? No toggle switch…     ***Edited Labels***

tcfreedy by I've been around
  • 595 Views
  • 2 replies
  • 2 likes

SMS numbers on Rogers bill ???

Hi guys, can someone please tell me if there is a way to get bills or any sort or letter from Rogers showing the numbers I have sent text messages to. I need this information but cannot find it online. Is there a way to request it. Thanks.      *****...

sm12 by I've been here awhile
  • 5936 Views
  • 5 replies
  • 0 likes

Requesting a specific phone number

I was wondering if it is possible to request a specific phone number. It is our old home number from years ago and is not currently in use.   ***Added Labels***  

rickeoni by I've been around
  • 16774 Views
  • 20 replies
  • 0 likes

Cell tower proposal approved - when will construction begin?

Rogers received approval this past December 2017 from King City to install a 60m shrouded tripole cell tower in Schomberg near the Trisan Centre. Full article at link below with excerpt also below. Can a Rogers agent please let me know when construct...

toolcubed by I'm a senior contributor
  • 6453 Views
  • 9 replies
  • 0 likes

Security threat from (647) 558-XXXX

Guys calls me and tell me get 40% of on Rogers bill. Sound fishy. I told him I am using Rogers and he cuts the call saying - “Go to hell. ”. If it is not a hacker and an executive in that case they should be trained better.   *** Edited Labels ***

Avijeet by I've been around
  • 787 Views
  • 1 replies
  • 0 likes

Internet is not working

My internet has been out for hours. Modem has a solid white light. When I reset (twice), it flashed green, then orange, then back to white. Please help.   ***Edited Labels***

acowie by I've been around
  • 684 Views
  • 1 replies
  • 0 likes

Resolved! Rogers-EXT network does not work

I work at the Darlignton Nuclear Generating Station in the Engineering building here and there is now Rogers signal. Both Bell and Telus have signal in this building however Rogers/Roger-EXT does not work in this building. When I scan manually and se...

mreffle by I plan to stick around
  • 11103 Views
  • 16 replies
  • 0 likes

Resolved! Mobile Internet MF275R Rocket Hub

Just got the MF275 Rocket Hub. I'm wanting to change the default password. Can someone point me in the right direction?       ***Edited Labels***

Resolved! Rogers Frequencies

I'm about to purchase an unlocked AT&T phone with the following frequency band: 2G Network GSM 850 / 900 / 1800 / 19003G Network HSDPA 850 / 1900 / 21004G Network LTE 700 MHz Class 17 / 1700 / 2100 I read that Rogers network band are: 2G Network GSM ...

momotarotaro by I've been here awhile
  • 133479 Views
  • 341 replies
  • 0 likes

Resolved! Setting Up Face ID for MyRogers App

I have an iPhone XR. I can’t seem to get Face ID to work. Can I get help please. Thanks        ***Edited Labels***

Nanci5015 by I've been around
  • 2446 Views
  • 1 replies
  • 0 likes

Resolved! Rogers IPv6 Status

Hello, I'm wondering what the current IPv6 status is within Rogers.  A search on the forums only shows 10 topics over the past year that even mention IPv6, and there doesn't appear to be any official communications from Rogers since IPv6 day last yea...

foodgodessto by I've been here awhile
  • 100432 Views
  • 602 replies
  • 0 likes

Resolved! Using ZTE MF275R for remote monitoring

I am trying to use a ZTE MF275R for remote monitoring.    I am using an Arduino with temperature and humidity sensors to send data to Thinkgspeak.com every 10 minutes.   The problem I am encountering is that periodically the MF275R will disconnect fr...

drh by I plan to stick around
  • 11254 Views
  • 27 replies
  • 0 likes

BlackBerry 9800 after January 4th 2022

Just was told the OS will no longer be updated for my reliable 9800... Will I still be able to talk and text with it here, or a different wireless service provider?   *Added Labels*

HailVector by I've been around
  • 1164 Views
  • 2 replies
  • 0 likes

Resolved! Pay As You Go Webpages displaying in mixed French and English

Whenever I am topping up my Pay As You Go plan or looking at account plans,  the webpages are displayed in mixed French / English.  If I select French at the top, everything displays in French, but when I select English, I get both French and English...

KuyaG by I've been here awhile
  • 5249 Views
  • 24 replies
  • 0 likes