turn voicemail off completely

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Brandazaar
I've Been Here Awhile
Posts: 2

turn voicemail off completely

 I have the wireless home phone.  I set up voicemail and now want to disable it. How do I do that? All the codes for a landline do not work. 

 

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Meowmix
I'm a Trusted Advisor
Posts: 32,102

Re: turn voicemail off completely

Hello Brandazaar

You will need to contact Rogers via Live Chat, phone call, Facebook & Twitter @RogersHelps & they will be able to turn it off on your account. You can't really turn it off your self.

View solution in original post


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Meowmix
I'm a Trusted Advisor
Posts: 32,102

Re: turn voicemail off completely

Hello Brandazaar

You will need to contact Rogers via Live Chat, phone call, Facebook & Twitter @RogersHelps & they will be able to turn it off on your account. You can't really turn it off your self.

View solution in original post

Brandazaar
I've Been Here Awhile
Posts: 2

Re: turn voicemail off completely

Thank you! They fixed it for me.

Meowmix
I'm a Trusted Advisor
Posts: 32,102

Re: turn voicemail off completely

Hello Brasarsh


Glad to hear and glad i could have helped! 🙂
JunLi
I've Been Around
Posts: 1

Re: turn voicemail off completely

It is strange that all the in-coming calling were connected to voicemail regardless of my mobile phone status, idle or not.  Does anyone know how to disable the voicemail function?

OLDYELLR
I'm a Senior Advisor
Posts: 3,720

Re: turn voicemail off completely

Not to repeat what's already been posted, the Solution is the second post in this thread, just a few posts above yours.


Rogers PayGo. Location: S-W Ontario
Lucylou4
I've Been Around
Posts: 1

Re: turn voicemail off completely

Also please reinstate my visual call display

RogersAli
Retired Moderator
Retired Moderator
Posts: 40

Re: turn voicemail off completely

Hey @Lucylou4

 

 

Welcome to the Community, we appreciate your input 🙂 

 

Call display is a great option to have and I can take a look into your account and see what options we have to add call display. 

 

Just send us a private message to @CommunityHelps

 

For more information on our Private Message system, take a look at this page.

 

Looking forward to hearing from you. 

 

RogersAli 

Benadam267
I've Been Around
Posts: 1

Re: turn voicemail off completely

I want my voicemail to reply and record after 9 rings
57
Resident Expert
Resident Expert
Posts: 3,937

Re: turn voicemail off completely

@Benadam267 : If you're talking about Rogers Home phone, here's the link on how to change the number of rings:

 

https://www.rogers.com/customer/support/article/set-up-additional-features

 

You can customize the number of rings a caller hears before unanswered calls are directed to your voicemail.

  1. Dial *94 from your home phone.
  2. After the tone, enter the desired number of rings (from 1-9) before unanswered calls are directed to your voicemail.
  3. After your entry, you’ll hear two beeps; which means you’ve successfully changed the number of rings before calls are directed to your voicemail.

If you're talking about a cell phone, the default amount of time before going to voicemail cannot be changed.