03-17-2020
08:24 PM
- last edited on
03-17-2020
08:28 PM
by
RogersZia
Just got an e-mail supposedly from Rogers. Anyone have any more info on it? Here's part of what it said. It also links to an offer from TransUnion. Is this e-mail legit?
"We are writing to inform you about a recent situation with a Rogers service provider that involves your account information.
What Happened?
On February 26, 2020, Rogers became aware that one of our external service providers had inadvertently made information available online that provided access to a database managed by the service provider. We immediately made sure the information was removed.
Rogers is also making complimentary credit monitoring service available to you through TransUnion for one year. This includes:
***Edited Labels***
03-17-2020 08:39 PM
Here in NB as well. Ignite Customer.
Webster
03-17-2020 08:53 PM
@CommunityHelps comments and confirmation/denial please.
03-17-2020
08:59 PM
- last edited on
03-17-2020
09:08 PM
by
RogersAndy
I assume many Rogers users will be receiving an email stating that their account information was breached in late Feb. Compensation of a free credit monitoring service isn’t going to cut it. I’m not happy and you guys need to own up to this serious event. I’ve been a customer for over two decades and I’ve poured thousands of dollars into big red only to receive this troubling news.
03-17-2020 09:01 PM
I just received it too. If this is true. How many customers are affected, and why so late in letting me know?
03-17-2020 09:04 PM
03-17-2020 09:07 PM
Comcast also recently had their own (repeat) epic fail:
Are the Rogers and Comcast info leaks related in any way?
03-17-2020 09:37 PM
The silence on this is deafening.
Webster
03-17-2020 09:42 PM
Hello, Community.
Thanks for checking with us. We take the protection of our customers’ personal information very seriously. Unfortunately, it’s a genuine communication. For more information, you can visit rogers.com/customer-notice.
Regards,
RogersMoin
03-17-2020 09:51 PM