live chat problem

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I've Been Around
Posts: 1

Re: live chat problem

ROGERS BOX NOY WORKING
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Moderator
Moderator
Posts: 2,230

Re: live chat problem

Good evening  @Garvey,

 

Please contact our Live Chat service at www.rogers.com/contactus

 

Sans titre.png

 

If you require further assistance regarding your digital terminal, please post on the appropriate thread Smiley Wink

 

RogersMaude

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I've Been Here Awhile
Posts: 2

Re: live chat problem

I can't open the live chat window. Or I can say it doesn't open at all. I am trying since two days .
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Resident Expert
Resident Expert
Posts: 3,573

Re: live chat problem

This sort of issue is almost always related to a pop-up blocker turned on in your browser, or an adblocker, or something similar. See the following post with tips to get you working:

 

https://communityforums.rogers.com/t5/Internet/Unable-to-load-certain-website-s-and-or-videos/m-p/42...



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I've Been Here Awhile
Posts: 2

Re: live chat problem

I would like to cancell the suspension of my services. I tried to get somebody to chat in the last week. BUT NOBODY is available to chat. How can I contact ROGERS.

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Resident Expert
Resident Expert
Posts: 3,573

Re: live chat problem

@AlfredGalazka : There are many ways to contact Rogers as outlined in the link below:  

 

https://www.rogers.com/consumer/support/contactus

 

You can also PM the mods on this forum as outlined below:

 

https://communityforums.rogers.com/t5/Rogers-Community-Forums-Blog/Get-to-know-your-Community-How-To...

 

If nothing comes up on screen, perhaps you have an issue with your browser. Here are hints on that topic:

 

https://communityforums.rogers.com/t5/Internet/Unable-to-load-certain-website-s-and-or-videos/m-p/46...