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Wireless Temporary Suspension

Grwiebe
I've Been Around

Can we suspend a cell phone that is not on contract and still keep the number

 

 

 

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37 REPLIES 37

Re: Wireless Temporary Suspension

Greetings @C92deep!

 

Welcome to our Community!

 

This is something that only we can help with. Please PM us @CommunityHelps and I will look into ending the suspension for you.

 

If you're not familiar with our PMing process, you can find instructions here.

 

Regards,

RogersCorey

Re: Wireless Temporary Suspension

I need to suspend my phone number for 2-3 months

Can you help me?

Thanks!

Re: Wireless Temporary Suspension

Hello @Harry9274,

 

Welcome to the Rogers Community Forums!

 

We'd be happy to help :). The wireless temporary suspension is available to customers who are temporarily leaving the country and interested in keeping their service without changing their plan. At this time, the offer is only compatible with No Term lines and can be added to the account for a minimum of two months and a maximum of twelve. 

 

If you would like us to submit the suspension request for your line, please send a private message to @CommunityHelps. For more information on our Private Messaging system, click here.

 

The Rogers Community Forums hours of operation are Monday-Sunday 8AM-Midnight ET.

 

Hope this helps!

 

 

RogersZia

Re: Wireless Temporary Suspension

Hi..i want to suspend my account for 2 months cuz i am away for a while and stuck in india due to covid 19.what should i do.

Re: Wireless Temporary Suspension

Hi @Manu94!

 

If you're looking for help in suspending your account, you've come to the right place.

 

Please PM us @CommunityHelps and we'll look into this for you. If you're not familiar with our PMing process, you can find instructions here.

 

Regards,

RogersCorey

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