02-21-2024 02:34 PM - last edited on 02-21-2024 02:38 PM by RogersMoin
Roger's service is very dirty. My account has been suspended three times in one month without any region due to system problems
*Added Labels*
02-23-2024 03:23 PM
Hello, @Jdkamal.
Thank you for sharing your recent service experience, and welcome to our Community.
I haven't seen system errors suspending service on a good-standing active account; however, I'm sorry to hear about the inconvenience you've faced with your Rogers account being suspended multiple times.
We'd need more information to investigate the suspension and help resolve the issue as soon as possible. If the problem is related to billing, please get in touch with our Credit Operations team for swift action.
If it's a technical issue, please elaborate so we can discuss the next steps in resolving it.
We look forward to hearing from you.
Regards,
RogersMoin