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Wireless Service Suspended

Jdkamal
I've been around

Roger's service is very dirty. My account has been suspended three times in one month without any region due to system problems

 

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1 REPLY 1

Re: Wireless Service Suspended

RogersMoin
Moderator
Moderator

Hello, @Jdkamal

 

Thank you for sharing your recent service experience, and welcome to our Community. 

 

I haven't seen system errors suspending service on a good-standing active account; however, I'm sorry to hear about the inconvenience you've faced with your Rogers account being suspended multiple times.

 

We'd need more information to investigate the suspension and help resolve the issue as soon as possible. If the problem is related to billing, please get in touch with our Credit Operations team for swift action. 

 

If it's a technical issue, please elaborate so we can discuss the next steps in resolving it. 

 

We look forward to hearing from you. 

 

Regards,

RogersMoin

 

 

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