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Winback calls failure

VPuligundla98
I've been here awhile

Hello, I switched from Rogers wireless (customer from long time, also ignite bundle customer) on May 2, 2024. From very next day I am receiving multiple calls (3 to 4 calls per day from +1 833 447 9898) until yesterday. Every time I pick the call nobody speaks and it gets dropped. I even tried to call back but it's directing me to leave a voice mail to the team. I am sure it's FIDOROGERS winback team and I was anticipating to attend the call and see if there's any offers to comeback. Kindly help me with this.

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Winback calls failure

RogersJermaine
Moderator
Moderator

Hi @VPuligundla98,

 

I appreciate the detailed response and thank you for reaching out to us in the PMs. I'm hopeful we can work towards a resolution.

 

Thank you for your participation in the Community!

 

RogersJermaine

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2 REPLIES 2

Re: Winback calls failure

RogersJermaine
Moderator
Moderator

Hi @VPuligundla98,

 

I appreciate the detailed response and thank you for reaching out to us in the PMs. I'm hopeful we can work towards a resolution.

 

Thank you for your participation in the Community!

 

RogersJermaine

Re: Winback calls failure

harmanparmar
I've been here awhile

Hey, did you figure out a solution for this? I am having the same issue. FIDOROGERS has been trying to call me everyday twice but every time I pick up their call from the above mentioned number, the call drops. I can't call them back and can only leave voicemail. 

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