Why is Rogers Behind the Competition with tablets?

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I've Been Around
Posts: 1

Why is Rogers Behind the Competition with tablets?

Just some honest questions as a loyal 12 year rogers customer,

Why is it that Bell and Telus have massively better tablet programs the rogers?

is rogers content to stay sooo far behind its competition?

And why are they still only doing the pay upfront campaign when their competitors have been honouring their customers with a payment program?

 

 

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Social Media Specialist
Social Media Specialist
Posts: 80

Re: Why is Rogers Behind the Competition with tablets?

Thanks for your feedback. We’re always trying to improve our products and services. We’ll keep you posted as new tablets and services become available.

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I'm a Trusted Advisor
Posts: 32,015

Re: Why is Rogers Behind the Competition with tablets?

Hellp avraka

Just a heads up, Rogers will be releasing a new tablet in the up coming weeks. It's been heavily leaked out as of yesterday on many sites which supports Rogers will release one. Stay tuned and u will like what u see!!
I've Been Around
Posts: 1

Re: Why is Rogers Behind the Competition with tablets?

I agree with the above, why does rogers only have a pay upfront deal when say bell it's only a small portion then you pay the rest month to month. If rogers had this I would gladly buy one!
I Plan to Stick Around
Posts: 9

Re: Why is Rogers Behind the Competition with tablets?

Rogers used to offer a discount off of tablets (outside of iPads) - however it stopped just recently mostly due to fraud concerns or the costs associated to the contract/tab.  Without having insider knowledge on the reasons we can only be financial related as most business decisions are.

Retired Moderator RogersMichaelB
Retired Moderator
Posts: 129

Re: Why is Rogers Behind the Competition with tablets?

Hey community, Rogers now offers a great option for customer’s looking to get a Tablet. It is called Easy Pay.

 

Description

 

- Easy Pay is a tablet payment plan that allows customers to get any Rogers tablet for $0 with no extra financing fees.

- Cost of the Hardware will be split and charged as equal monthly financing payments over 24 months.

- The tablet monthly financing payment will automatically be dropped after 24 months.

 

Eligibility Requirements

 

- Rogers customers on a Share Everything or Share Everything for Business plan.

- New and existing consumer and Small Business non-MSD customers.

- Must activate a $10 Share Everything Tablet Additional line (limit of 9 as per Share Everything limitations) or $10 Share Everything Business Tablet Additional line. (limit of 25 as per Share Everything limitations)

 

This is a great option for our customers looking to get a Tablet.

 

For more information take a look online at http://www.rogers.com/web/content/wireless-promotions?asc_refid=easypay

 

 

If you have any further questions please feel free to post. Enjoy! Smiley Happy

I'm a Trusted Contributor
Posts: 519

Re: Why is Rogers Behind the Competition with tablets?

Sounds like another so-called "incentive" to entice customers to a Share Everything at a minimum cost of $80 per month and another $10 per month to add in the new tablet. I thought the Share Everything plan already allowed customers to share the plan among different devices, so why the extra $10 charge? Why also are all of these incentives only offered to customers who subscribe to your most expensive plans when many customers have no need at all to spend over $80 a month for a cell phone? Somewhere along the line, Rogers seems to have forgotten their more basic customers! 

Resident Expert
Resident Expert
Posts: 13,946

Re: Why is Rogers Behind the Competition with tablets?

Even before the CURRENT share everything plans, the previous share plans (which WERE cheaper)

There was $10 to add on the additional device then.. it really hasnt changed.



I'm a Trusted Contributor
Posts: 519

Re: Why is Rogers Behind the Competition with tablets?

According to Roger's own Website: Share EverythingTM plans let you share data between your wireless devices, and with friends and family. Plans include unlimited Canada wide calling and unlimited text, picture, and video messaging. It also states very clearly that  individuals can "share data between devices (up to 10)." It makes no mention whatsoever of an extra charge for extra devices. I suspect that the extra $10 to activate the tablet is in lieu of finance charges for the tablet! These are expensive finance charges if you ask me!

Resident Expert
Resident Expert
Posts: 13,946

Re: Why is Rogers Behind the Competition with tablets?

that is just stating that the main plan part (the data, etc and other features of the plan if aplicable) can be shared between up to 10 devices.

 

The actual plan page where it lists the plans shows the cost for the core plan part, + $X for your first phone, etc (usually thats the total to 80+) then + $X for each additional device.

(just took a peek at the plan page, i would agree its not as easy to see now though.  you have togotothe plan builder tab)

 

As i said, its been that way since they started doing share plans (which was well over 2 years ago), long before the current share everything plans.

 

 

I am not saying i like/agree with the price, etc.. just that it is pretty clearly laid out and has been that way for a while.

 

If you think its so bad, one could pay for it completely separately with a different by itself data plan.  Sure it wouldhaveits own pool of data, but be MUCH more per month