MADE A PAYMENT OF #375.75-to an old Rogers account----talked to bank they said they would look into it---
I’m sorry to hear about the fact that you made a payment to the wrong account.
We can definitely take a look at your account in order to further assist you. I’m going to have someone reach out to you via Private Message, please check your Messages from the Envelope icon in the top right hand side of your screen.
Anything paid by visa, can sometimes take up to 72 odd hours in my experience to show as paid in full
(this goes for a few games online i play... the payment GOES THROUGH, but doesnt finish processing for up to that 72 hours)
I pay mine, via my web banking.. and it still takes the 72 hours to often showed paid.
As long as your payment is processed on or by the due date, you shouldnt get any late fees.
Greetings and welcome to our Community @Lila55!
Has your balance updated as of yet? If after 24 hours from the payment your balance still hasn't updated, please let us know. I can help with this account issue.