When do Reward points start to show in account?

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
I'm a Reliable Contributor
Posts: 194

When do Reward points start to show in account?

Just wondering when the reward points start to show in the account. I enrolled in the points before paying my last bill, but its been a month and no points are showing in my account.

 

Thank you for your time!

 

B

 

 

***Edited Labels***

Resident Expert
Resident Expert
Posts: 13,879

Re: When do Reward points start to show in account?

Trying to remember from when it was rolled out initially.

I THINK it may take a full billing cycle.. so your next bill.. but should catch up on the previous points.



I'm a Trusted Contributor
Posts: 224

Re: When do Reward points start to show in account?

They appear to pend till the next bill cycle... I think to ensure payment is made before points are able to be used...
I'm a Senior Advisor
Posts: 3,480

Re: When do Reward points start to show in account?

The new points total will appear after a month, probably after the next billing cycle, as @jkroesen said.

 

The Rogers website still does not agree on the exact number of points I have with all the changes and fixes going on. One place I see 2226 and another place 2112. To be sure, go to and sign in to the Rogers Rewards page and it will be the higher number.


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario