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View daily data usage and texts

samanthada11
I've Been Around

Did Rogers remove the ability to view daily data usage? Also, are we still able to see a list of which numbers we've texted and called over the month? Can someone please walk me through how to view these, if they're still available? The new site is very confusing. 

 

Thanks!

 

 

 

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Re: View daily data usage and texts

kbmagic
I Plan to Stick Around

You are lucky - all I get is the shared totals.  I called a few weeks ago and was told others are getting that too and I saw posts on the forum.  I'd love to know how you are still getting the old layout!  See from both website (2 different #s) and app...

Rogers #1.JPGRogers #2.JPGFullSizeRender.jpg

Re: View daily data usage and texts

kbmagic
I Plan to Stick Around

Sorry - very bad copy once posted.  Here is better copies.  Again, the first 2 screen shots are for 2 different #'s but are listing only the shared totals 😞

Rogers #1.JPGRogers #2.JPGFullSizeRender.jpg

Re: View daily data usage and texts

Thank you for sharing this information with me @kbmagic!

It is definitely helpful. 

 

I just wanted to clarify something with you, I do not get the old layout, this is definitely the new one.

 

However, I am under the impression that it might appear differently because I am currently on a Share Everything plan and you do not seem to be.

  • Would that be possible?  
  • When you change the phone number in the drop down menu, does it have an impact on the amount of data used next to "My Usage"(website) or  next to "Used" (app)?
  • How many lines do you have? Do they all share the 300 MB included in your plan? 

Let me know! Smiley Wink

 

RogersMaude

Re: View daily data usage and texts

kbmagic
I Plan to Stick Around

No it doesn't change at all on the app or website.  4 lines. We share all the data but are not on a share everything plan.  We had what you get up until about 3 weeks ago.   One day it was there and the next it wasn't.  I was told Rogers is working on it to get it back and I sure hope they meant it.   As long as we are "sharing" data, we should all be able to see the individual usage amounts.  Doesn't seem right to take away a paid for feature...price didn't go down or anything 😞

Re: View daily data usage and texts

Thank you so much for providing me with this additional information @kbmagic!

 

I can totally understand why you are feeling this way.

 

This issue was supposed to be resolved for the app on Android devices, and I will have to dig deeper to understand the reasons why you are still unable to view it.

 

  • What type of phone are you using? 

I will update this thread as soon as I can provide you with answers - Stay tuned!

 

RogersMaude

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