I received a call today that came up on my phone as Savi-Rogers. She knew about my upcoming move and the address I was moving to and offered me a good deal on an internet package through Rogers. Is this legitimate?
It's definitely best to verify before you provide any personal information over the phone. With a move order on an account, there is typically a dedicated representative assigned to ensure a seamless service and billing transition.
I would recommend you to contact the designated concierge to inquire if there was a follow up call scheduled on your account.
If you do not have the extension of the individual handy, you can reach out to our Moves Concierge at 1-877-696-6839.
The hours of operation are:
Monday to Friday: 7:00 a.m. – midnight (ET)
Saturday: 7:00 a.m. – midnight (ET)
Sunday: 7:00 a.m. – midnight (ET)
Additionally you can also reach out to them via Live Chat.