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Unknown Charges

IAB64
I've been around

So I call Rogers because I’ve been charged for a service I had never asked for. Just noticed. Oh it’s been activated they say. Not with my knowledge it has not. Yama Yada Yada passed in to 5 people. BTW, I say, I’m really not happy with my package wondering what is out there for me. They proceed to tell me that I have been indeed loyal and a wonderful customer. Unfortunately, there are no promotions for loyal long-standing customers. Only new ones. Ok, I almost choked. What!!! Oh I heard right. That’s right kids, no point in being a “valued “ customer. I’m out!!! 

 

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1 REPLY 1

Re: Unknown Charges

Pauly
Resident Expert
Resident Expert

did they remove the service you were charged for and never asked for? did they offer any kind of credit or compensation for the inconvenience?

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