Thank you for joining this discussion, and welcome to Rogers Community Forums!
Getting billed for the service which you have not subscribed to can be quite upsetting. Please send us a private message at @CommunityHelps so we can investigate the charges and cancel the Netflix subscription for you. Details on how to send a private message explained in this blog.
PS: Any other participant of this thread feel free to send us a PM if the issue has resolved.
Thank you for your post and welcome to the Community!
Seeing unexpected charges on your invoice for Netflix can certainly be disconcerting, we would like to take a closer look at the situation with you. Please send us a private message at @CommunityHelps. Details on how to send a private message explained in this blog.
I've had the exact same experience. Very glad I'm not the only one. The charge has come up on two bills now.. not sure what to do from here...
Thanks for your first post!
It can be upsetting seeing an unexpected Netflix charge on your account. We'd like to take a closer look at this for you and review what transpired.
Please send a private message to @CommunityHelps so we can locate your information on our file and get started.
If you aren't familiar with our private messaging system please click here