Unable to setup a voicemail.

[Springeringing]

I've moved from Fido to Rogers recently. I've been trying to setup a voicemail but I can't it asks me to enter my ozone number and when I do so it says your number is not recognized. It doesn't ask for any passcode or anything else.
What do i need to do?

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[RogersZia]

Hi @Springeringing, welcome to the Rogers Community Forums.

You've come to the right place, we'll be happy to help set up your voicemail for you. Please send us a message @CommunityHelps for further assistance.

RogersZia