Unable to Sign In and Order Ignite TV Bundle Online

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Moderator
Moderator
Posts: 789

Re: Unable to Sign In and Order Ignite TV Bundle Online

Hello, @Jayzino

 

We appreciate your interest in our Ignite TV bundles! I know how irritating it is to keep running into these error messages.

 

Can you confirm what Internet browser you are using to try to view the bundles? Have you tried another browser since running into this error? Is the same error persisting?

 

We look forward to your response!

 

RogersTony

I'm a Regular
Posts: 102

Re: Unable to Sign In and Order Ignite TV Bundle Online

I've used a few browsers Firefox,Chrome,Cyberfox & Epic Privacy Browser all the same message.
Moderator
Moderator
Posts: 984

Re: Unable to Sign In and Order Ignite TV Bundle Online

@Jayzino, is the error just restricted to the Ignite bundles page? Are you able to access MyRogers without any issues? I would recommend you try accessing the Ignite bundles page on IE as well. 

 

If you've already cleared the cache/cookies on the other browsers and tested IE without luck please reach out to us via PM @CommunityHelps and we'll look into opening a ticket for this issue.

 

 

 

RogersZia