Hi there,
So my old sim was very, very old and was starting to jam and be uncooperative so I ordered a new SIM and it arrived today. I looked up how to transfer my account to a new SIM and input the old ICCID and the new ICCID and updated it, and it didn't activate the new one. I tried turning it on and off again, restarting, taking the SIM out and putting it back it multiple times. It just won't recognize it and now my old SIM won't work either, which I knew was a part of the process but I was expecting the new SIM to be working. It is not working.
Uh.
Help?
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