So last week I received a call from a 3rd party (approved Rogers vendor according to the phone number of this company) to win me back, I agree. Then silence for 3 days. During this time I make 4 calls to Rogers where there is no record of my order. On 3 of those calls I am told the call seems legit but they have no record. On the last call I am told it was fraud. This Supervisor informed me there is no such 3rd party vendor. (I call the police and have credit bureau alerts set up) Only to finally get a call from the 3rd party confirming the order and then a call from Rogers Concierge to confirm my install date. No one seems to know what is going on at Rogers.