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Text notifications of billing only available for Rogers/Fido network phones?

sswilson
I'm a Reliable Contributor

I think I already know the answer to this, but can somebody confirm that phone numbers not from the Rogers/fido network need not apply to receive text notifications for billing?

 

I'm a fairly new ignite customer but wrote off the inability to "verify" my phone number as teething problems, but now that I've gone back to try setting it up I've finally noticed the "only enter rogers or fido numbers" comment on the phone number entry block.

 

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Re: Text notifications of billing only available for Rogers/Fido network phones?

RogersMoin
Moderator
Moderator

Hello, @sswilson.

 

Thank you for posting your query. I can confirm your observation; only Rogers/Fido numbers can receive bill-ready text notifications. However, you will receive an email notifying you that your monthly bill is ready to be viewed online. Hopefully, non-Rogers numbers can receive billing-related text notifications in the future.

 

Thank you for understanding!

 

Cheers,

RogersMoin

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Re: Text notifications of billing only available for Rogers/Fido network phones?

RogersMoin
Moderator
Moderator

Hello, @sswilson.

 

Thank you for posting your query. I can confirm your observation; only Rogers/Fido numbers can receive bill-ready text notifications. However, you will receive an email notifying you that your monthly bill is ready to be viewed online. Hopefully, non-Rogers numbers can receive billing-related text notifications in the future.

 

Thank you for understanding!

 

Cheers,

RogersMoin

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