Sport Chek gift card...status is still pending.

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I've Been Here Awhile
Posts: 2

Sport Chek gift card...status is still pending.

Hi.  I've been checking the status of my Sport Chek gift card for signing up for a rogers bundle regularly and although it has been over a month, there does not seem to have been any action taken at all.  I'm just wondering if there is a backlog or have I been overlooked somehow? 

 

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Moderator
Moderator
Posts: 374

Re: Sport Chek gift card...status is still pending.

Greetings, @JK336

 

We are happy to have you in the Rogers Community Forums! Thanks for posting! 👍

 

I'm sure you are anxious to get your Sport Chek gift card--I know I would be! Here is how the offer works:

 

  • Once your services are installed, you’ll receive email instructions on how to register for your $100 Sport Chek gift card within 5-7 business days. (Try checking in your junk mail folder if you haven't received the email).
  • After receiving this email, you’ll need to visit rogerspromotions.com and follow the instructions to register.
    • Note: you will have 30 days once your services are installed to register. After the 30 days, you are no longer eligible for the promotion.
  • Please make sure you’re selecting the 'Ignite Bundles Sport Chek offer'.
  • Once registered, you can visit rogerspromotions.com to check the status of your registration.
  • You’ll receive a confirmation email with your digital gift card attached, ready to use.

I hope this helps! 🙂

 

RogersLaura

Resident Expert
Resident Expert
Posts: 467

Re: Sport Chek gift card...status is still pending.

@JK336  When I signed up for Ignite TV, Rogers was also offering a gift card promotion.  I was told to expect an email to complete the sign-up for the promotion and if I didn't get one, that I should visit the Promotions web site.  My Ignite TV service got installed, but I still didn't get the email for the promotion within the expected timeframe.  The promotion also expired at about the same time that my service was installed.  My Order Confirmation didn't contain anything about the promotion and I believe that offer details also said that it was subject to availability. There was also nothing on the Rogers web site anymore about that promotion either.  I didn't know what to do at that point.  I thought that I had lost out on the offer.

 

About a week later, out of the blue, I got an email about how to claim my gift card.  Then the approval status was also pending for quite a while but it finally did get approved... and shipped... and it finally did arrive by Canada Post.  My gift card got shipped approximately 60 days after my Ignite TV service got installed.

 

Just wanted to pass on my personal experience.  If you received the sign-up email and claimed the promotion within the specified timeframe, I have every confidence that your gift card will arrive in due time.



I've Been Here Awhile
Posts: 2

Re: Sport Chek gift card...status is still pending.

Thanks very much for taking the time to write this. I appreciate the assistance. Hopefully I will receive a gift card email soon.
I've Been Around
Posts: 1

Re: Sport Chek gift card...status is still pending.

my sportchek status has been pending since November 13_19 - I still have not received it.

Moderator
Moderator
Posts: 1,645

Re: Sport Chek gift card...status is still pending.

Hello, @Pat696.

 

Welcome to Rogers Community Forums! 🙂

 

Congratulations on activating the Ignite TV bundle! I hope you are enjoying the service!

 

As shared by @-G- in the post above, it may take 60 days to receive the gift card. You shall receive a digital gift card in email. Thank you for your patience. 

 

Cheers,
RogersMoin

I've Been Here Awhile
Posts: 2

Re: Sport Chek gift card...status is still pending.

@RogersMoin I received an email on Dec 5 telling me I have 30 days from receipt of this email to claim my gift card after already registering.  I clicked on the link today (14 days) and it takes me to a page stating the link has expired and when I check the Status from https://rogerssportchek.azurewebsites.net/Status is just comes back with a blank status description.  How can I accurately check the status?

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Resident Expert
Resident Expert
Posts: 467

Re: Sport Chek gift card...status is still pending.

@laner1977  I just tried the link myself and the web page loads for me; there are buttons to register for the promotion and to check on the status.  You need to register first.  If your Rogers account number and postal code are not accepted, call the Ignite Concierge for further assistance.



I've Been Here Awhile
Posts: 2

Re: Sport Chek gift card...status is still pending.

@-G- Yeah, I had registered a while ago and when I check the status with my account number and postal code it comes back with a black Status. When I try to register again it tells me I'm already registered.

Moderator
Moderator
Posts: 977

Re: Sport Chek gift card...status is still pending.

Hello @laner1977,

 

If you're unable to view the card status online please reach out to us via PM @CommunityHelps and we'll be happy to review this for you. If you're unfamiliar with how our Private Messaging system works, please check out this page.

 

 

RogersZia