Thanks for joining us here in the Rogers Community Forums and thank you for your first post! 😃
I am sure you are anxious to get your hands on your brand new device!! Can you kindly clarify if this was a Pre-order or an Upgrade that was done?
If this was a Pre-ordered device, you must log in to the Rogers Reservation System website to review your current place in line. Please refer to your initial Rogers Reservation System confirmation email for details.
If this was a device upgrade that was processed, please reach out via Twitter @RogersHelps or on Facebook.com/Rogers, or send us a Private Message here in the Community Forums so we may look into this for you. For more information on how our Private Messaging system works, please CLICK HERE.