I had hoped for an email feed back request after January 17/19 when Rogers had sent out a technician to do repairs to my service.
So I will use this format now to express my thanks toSimiran S. for his excellent technical knowledge, his patience with all my questions and providing me with answers and sound advice on how to best use my services.
I was so impressed with how well he worked on the repairs. There was no fumbling around, he was efficient and tidy.
He even straightened out my carpet after it had been moved so that he could get to the cable outlet behind the TV.
Mr. Singh took ownership of the technical problems I was having and was one of the most respectful and efficient technicians to ever come into my home.
He is what every technician’s standards of best practices ought to be. Mr. Singh makes Rogers a top notch company!
' There is a crack in everything, that's how the light gets in.' Leonard Cohen