Service Area Expansion

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I Plan to Stick Around
Posts: 20

Service Area Expansion

So, in my hunt for a new house in the Stouffville area (north of Markham) one of my wants is, of course, Rogers service. Now, a good chunk of the area I'm looking in is indeed serviced. But I note that one enclave I was looking at isn't. However, existing Rogers trunk lines come up to the edge of the same concession block (as of 2014 Google street view), which measures 1.3km away from the start of the development. Yeah, certainly not a short distance, but also not particularly far in the grand scheme of things.

 

Now, I'm well aware that these types of inquiries are generally a waste of time, as Rogers does as Rogers wants when it comes to servicing. I know it has to be worth their while financially. But what qualifies an area as being worth their while? Bell certainly runs their crummy lines everywhere. How can you tell if Rogers will ever expand? How can you point out a potential service area to Rogers?

 

This is a pretty rural region overall, however this one small area has about 80 estate homes close together, plus another dozen or so properties on the route to it, so seems like the outlay could eventually be recouped.

 

Any clue if further information is available on this subject matter?

 

*Edited Labels*

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Moderator
Moderator
Posts: 1,410

Re: Service Area Expansion

 

Hello, @Sunfox

 

Thank you for posting a detailed query in the Community. I appreciate your wanting of Rogers' services in your new home. We definitely want to provide our services to you and continuously expand our network. However, they are many variables and the factors you have stated will play a role in the expansion. The postal code lookup tool on rogers.com will show up the service availability when the expansion is completed, thank you. 

 

Cheers,

RogersMoin

Resident Expert
Resident Expert
Posts: 13,823

Re: Service Area Expansion

From what i have seen in a few places.. you sometimes have the builders of the subdivision to blame, especially if they are newer.
There has been cases, where the builder gets in deal with one provider or another.. and then ONLY lays lines for that service (say just phone lines, not cable).  

You would be suprised what the costing is for running the lines after the fact, when they are all to be burried.
At my current work location, mind you it was for a fiber run (so slight increased cost there), it was almost 30k to do under one street and one driveway, and about 300m.
To do a whole subdivision.. can be insanely costly to do after the fact.



I Plan to Stick Around
Posts: 20

Re: Service Area Expansion

Yeah, I'm pretty certain whomever developed the enclave didn't feel it was important. (No idea when it was done, some houses seem 10 years old, others are still being built.) Which, as a guy with 20+ years on the net, is simply insane. It would be different if there was, say fiber or even Bell Fibe to compensate... but there's just old "try your luck" slow DSL which just isn't going to work.

 

I can see Rogers eventually moving in, I mean there's not that many opportunities to recoup their investment for deploying service to that community in the first place. But, doesn't help when there's absolutely no timeline, and it could be another 20 years. :-P

Resident Expert
Resident Expert
Posts: 13,823

Re: Service Area Expansion

Yeah, and thats the problem Smiley Sad

I know an area near us, which isnt serviced completely by rogers (some of the town is, some not).
But they are in the process of a HUGE boom in the town, like building enough houses to like double the towns population.
Worth the investment to then bring the services in/around? Sure.. they will get that return on investment.

Unless you could get a wack of people in that area to say 'sure i'll sign up', its probably just a waiting game Smiley Sad


I hate to say it, but Internet for me is very important.. and made a big deal in where I moved.
My brother in law is much the same.. but he wanted to move more into the boonies, away from the biger cities... till he realized that he would barely be able to get internet.  Changed his mind very quickly.



I Plan to Stick Around
Posts: 20

Re: Service Area Expansion

Yes, high speed internet is VERY important to me as well, and if I can't get it at an address, I simply will not be buying that house. Yes, the biggest purchase in my life is totally being dictated by a $90/month service's availablility! I will sacrafice in a lot of other areas (town water vs well, septic tank vs sewer, land vs no land) but simply can't on high speed internet!

 

Frankly, I might even spend five figures to get it installed at a new address, but it's not like Rogers will even talk to me about doing that, nor offer a "realistic" quote (ie. the 30k mentioned could never be itemized because that's the "screw you, you're desperate" price and not based on any real-world costs).

 

Which is why when 99.9% of realtors don't advertise whether high speed is available or not on "rural" listings (even in situations when I personally know it is), I just shake my head. They're clueless. That's a major selling feature in my mind, but they'd rather tell me about the granite countertops and coffered ceilings.

 

I was hoping to get out of Markham and go to the semi-boonies (not the middle of nowhere, more on the edge of a town) but that's looking harder and harder to accomplish while keeping decent internet.

I've Been Here Awhile
Posts: 2

Re: Service Area Expansion

We're looking at buying a property near Erin ON (tenth line) and the current owner relies on rocket stick / wireless, which would be a deal breaker for us (need to be able to work from home with reliable high speed, at least 50-75mips). Other properties along that road seem to have Rogers, but for some reason they do not. Is there someone (email / specific business development team) that we could contact to ask about what it would take (technically / cost) to run a line from the trunk to the house? Waiting for it to show up in the tool is a non-starter as there is no way the purchase is going to happen without knowing it's possible (and the tool works by postal code, and all of the town of Erin plus surrounding rural area are a single postal code). Thanks, Stewart
Moderator
Moderator
Posts: 1,410

Re: Service Area Expansion

 

Hello, @jkslindsay

 

Thank you for joining and posting your query in the Community. My household members work from home as well so I know first hand the importance of reliable high-speed Internet service. The Internet service is definitely one of the top priority items in making residence relocation decision.  

 

We can reach out internally to find out if the property you are interested is serviceable. Please send us a private message at @CommunityHelps so that we can gather required information. Our private messaging system is explained in this blog.

 

All the best!

 

Cheers,

RogersMoin

I've Been Here Awhile
Posts: 2

Re: Service Area Expansion

Thanks for the prompt response, RogerMoin. I'll gather the information and send the PM.

 

Rgds,

Stewart

I've Been Around
Posts: 1

Re: Service Area Expansion

Internet

 

Please confirm if it is possible to get high speed internet service extended to  Tenth Line, Erin, Ontario and, if so, what is the process or who do I speak to?