Rogers buy-back PVR/HD box?!?

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
Showing results for 
Search instead for 
Did you mean: 
Posts: 379

Re: Rogers buy-back PVR/HD box?!?

Hi @opieone28,


Thanks for posting your question in the Rogers Community Forums, we appreciate it! 


By any chance, did you have an opportunity to review my previous post above? There, I've provided some useful information on how the offer works. Upon your activation or migration over to Ignite TV, you should have received a follow-up call from your designated Ignite Concierge agent to confirm how the installation went and to see if there is anything else that you need. At this time, they are also supposed to verify if you have any owned Nextboxes to trade-in for a credit. Have you spoken to your Ignite Concierge agent as yet?


To contact our dedicated Ignite TV Concierge Team, please see below:


Phone Number: 1.866.299.3622 

  • Option #1: Ignite Concierge
  • Option #2: Technical Support
  • Option #3: Dial the extension of your Ignite Concierge directly

Hours of Operation: Monday to Sunday: 7:00 a.m. – 10:00 p.m. (ET)


Kind regards,