Rogers Phone Numbers being used in Spoofing (telemarketing)

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Resident Expert
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Posts: 14,246

Re: Rogers Phone Numbers being used in Spoofing (telemarketing)


@OLDYELLR wrote:

The spoofing telemarketers are off-shore, so beyond the reach of our laws or anything Rogers can do.  I don't think I've had one of those calls on my cellphone because it's only on when I need it. I see quite a few on my landline and they don't cost me even if I answer them.  Nevertheless, it would be nice if Rogers could identify them and stop them, just like your ISP stops most spam, since it comprises over 70% of all emails sent.


Problem is the ways that PHONE and EMAIL are scanned are very different.

Email spam is much easier to filter.. most of it is filtered it by scanning the CONTENT of it. 

Same cant be done for a phone call. 😞

Not sure, but i dont BELEIVE that there is a way to diferentiate if the CID comming through is one that is original or modified..

makes it that much more difficult 😞



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I'm a Trusted Contributor
Posts: 519

Re: Rogers Phone Numbers being used in Spoofing (telemarketing)

I actually think that now someone is spoofing the Rogers 1-888-764-3771 phone number. I received a call today from that number from someone who could hardly speak English. They asked me if I was aware of new special Rogers promotions. That is when I hung up. First, are they not aware of the great deal we have with Rogers until the fall of 2016? Secondly, are they not aware of the fact that we have chosen to opt-out of all of Rogers telemarketing calls by having our marketing permissions up-to-date? Or is this feature totally ineffective?

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I'm a Senior Advisor
Posts: 3,674

Re: Rogers Phone Numbers being used in Spoofing (telemarketing)

@JohhnyRockets, spoofing the Rogers number would be a brilliant ploy for telemarketers and if that happens often enough, it should get Rogers attention for sure. However, it could have been a legitimate call From Rogers to random customers irrespective of their individual plans.


Rogers PayGo. Location: S-W Ontario
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Posts: 3

Re: Rogers Phone Numbers being used in Spoofing (telemarketing)

About once a week, I get a robot phone call from someone claiming to be either WestJet, Air Canada, or Expedia.  They use someone else's local cell number as a mask (I presume it is a Rogers cell, as it has the same prefix as my cell number).  WestJet informs me this is a scam, so I presume the calls claiming to be from the other two are also a scam.  Is there any way I can inform Rogers about these fraudulent calls?

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Posts: 14,246

Re: Rogers Phone Numbers being used in Spoofing (telemarketing)

If you look at the 5th post on this thread, there is a link that @RogersAsif posted about reporting to the CRTC..
Nothing really to report to rogers though.

A) its really not going to make a difference.. most of these people that are doing it, can enter ANY number they want... could be all 0000000000 even there is no restriction.

B) you cant gauge a number being one carrier or not really anymore.  One carrier may start off with a block of number, but since you are now able to port a number back and forth between any carrier.. they could be anywhere.



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Re: Rogers Phone Numbers being used in Spoofing (telemarketing)

I'm sure it's something that can be detected and stopped if enough resources were put into it. (Just yesterday I got a call displayed as from a local number, but it was a some telemarketer posing as Air Canada.)  For landlines it's just an annoyance, but for cellphones it costs customers money. The fact that carriers make money from this traffic means they have no incentive to stop it.


Rogers PayGo. Location: S-W Ontario
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Re: Rogers Phone Numbers being used in Spoofing (telemarketing)

I don't feel like they are taking this seriously.  I called into rogers and the customer service rep said there's nothing you can do about it, it's just something you'll have to deal with and the calls will eventually stop.  WHEN?! When I finally block every single number?!  Very frustrating!!!! 

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Posts: 3,674

Re: Rogers Phone Numbers being used in Spoofing (telemarketing)

You have to realize that email spam bloats the system and earns no revenue, so ISPs actively try to limit it. Phone spam, in this day and age of migration from landlines to cellphones, is revenue for the phone companies. Another analogy is snailmail. We receive more junk mail than legitimate mail, but Canada Post gets paid to deliver it, albeit not 85 cents a crack. (Wow, has it ever gone up since I last sent a letter!) In fact, junk mail is a significant portion of Canada Post's revenue.


Rogers PayGo. Location: S-W Ontario
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Re: Rogers Phone Numbers being used in Spoofing (telemarketing)

Today, for the second time in the last month or so, I've received a call on my Home Phone from my own number. At least, that's what it looked like, according to the Call display on the TV screen and the phone's Caller ID list. I could not resist the temptation to see who was calling and why, but there was no one at the other end, only a click.

Has anyone else noticed something like this happening? It’s almost like those spam emails when they use your email address to make it look like you’ve sent it.

I wonder if there is a way to find out who is using my number/making it look like it.

Could this get me into trouble because of the Do Not Call law?

 

 

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Re: Rogers Phone Numbers being used in Spoofing (telemarketing)

I haven't seen my own number spoofed, only numbers using my area code and exchange. That's very common now to trick people into answering, thinking it might be a neighbour.  As for that "Do Not Call List", that was an absolute failure. Only telemarketers within Canada could be fined for abusing it. However, all telemarketers had access to it and would harvest the numbers. I'm sure I saw an increase in telemarketer calls after I added my number to the list.


Rogers PayGo. Location: S-W Ontario