I had my landline number before Rogers ever did business in my area and I've never had such calls on my Rogers cellphone, mainly because I don't have it turned on very often (touch wood). The spoofing is done by the telemarketer to trick you into thinking it's someone close by, like a neighbour.
That is the LEGIT rogers number for calling in for support, etc.. when you call it yourself.
The problem is, as what is mentioned in this thread.. its very easy for others to SPOOF the caller ID. They can FAKE that it is the number that they are calling FROM.. even though they are not.
So it can appear that they are calling from that number.. but they are not.
If you get a call from it, and dont trust it... trust your gut.. more than likely fake.
When in doubt, call back in YOURSELF to inquire.
Rogers service used for fraud
I got a partial voicemail from "Officer Greg Williams" saying that I or my lawyer should call him back at 647-297-0890, or "a situation will unfold on me."
Well I looked it up...
It's a known scam.
So I also did a reverse lookup on the number.
Company: Rogers Communications Partnership (Wireless)
Usage: Cell Number
Location: Toronto, ON
Area code: 647
So, I don't think Rogers should be obligated, nor willing, to uphold a services contract with a known scam artist, who is using Rogers services as a tool to commit fraud.
I'm looking around the "contact us" sections and don't really see an option that fits this situation.
Welcome to the Community Forums!
I'm glad you found us here to share your experience. I'm also happy you were able to spot a scam/telemarketing call. I wish that more people were as cautious as you. Unfortunately, as you might have read previously in this thread, it's an issue that is proving to be hard to eliminate, as scammers are getting more and more tech savvy to skirt the rules. If you ever get a call and have a bad feeling, the best thing to do is hang up the phone.
The CRTC has posted more information regarding telemarketing and call spoofing here, including more ways to protect yourself from these types of calls.
I got my bill this month.
There were over 70 texts from Canada to the US.
I may have texted twice.
I believe someone is using my phone number to text people.
I received a phony text supposedly from Rogers about a refund through e-transfer.
I made the mistake of responding to it.
What do I do?
Welcome to the Community!
It is extremely important to be vigilant about sharing personal or financial information online, especially with unknown links or numbers. We'd have a better idea of what may have caused the charges once we take a look into your account.