The description for discounts on hardware all say that it is off a 2yr contract. Can the 500 points for $5 off be used on a phone I want to buy outright to use on my Rogers Wireless account?
Reality is ... if customer has the 12% Better Choice Bundle Discount, how does the Rogers First Rewards benefit them?
Giving up 12% for a measely 1%?
How long does it take to accumulate enough points for a US Travel Pack ( US Combo Travel Pack: 40+Unlimited - 1500 POINTS)?
For a PLATINUM CUSTOMER @ $200 a month, 400pts a month = 4 months ... but translated with the 12% BCB it becomes SAVINGS OF $96 ($24 a month for 4 months) ...
The 40+Unlimited US Combo can no longer be purchased with the closest thing being a Travel Pack with 100min+Unlimited SMS @ $40 ... so .... essentially it takes the customer 4 months to SAVE $40 with the Rogers First Rewards ... but under the BCB the customer SAVES $96 over 4 months ... what is more beneficial for the customer?
Stay on the BCB for 2 months already enough savings to PURCHASE the US Travel Pack and still have $8 left over for something else ...
What's even more funny is that it needs 7500 points to redeem for US Combo Travel Pack 60 Unlimited (60min + Unlimited SMS) ... same calculation ... 19 months to accumulate 7500 points the Travel Pack that has 100min+Unlimited SMS) @ $40 ... but over 19 months using the 12% BCB the customer saved $456 ...
Mathematics and reality.
I agree 100% with TigerEROS. A potential 12% discount is far better than anything that could come from Rogers First Rewards. A customer who chooses to give up the BCB discount in favour of the new Rewards program is likely someone who failed high school math.
It is also interesting to note that Rogers is now promoting the new Rewards program on their Facebook page and I see no warnings about the potential loss of the Better Choice Bundles discount. Sorry, but this is just not right!
While I do agree that the Rewards program is better than nothing for those that never had BCB to begin with, surely it must be obvious why Rogers has replaced BCB with First Rewards - it will cost them less!
Most adds it seems like are geared towards more NEW clients, etc.. which they dont get the BCB anyways..
But it SHOULD be more upfront about the loss of them.
At least it DOES explain it in the FAQ/Fine print.
We shouldnt HAVE to look in there for it.... but its a good rule of thumb, for ANY product or service you are going to sign up for.. is to make sure to read the FAQ, Fine print, Terms of Service, etc... BEFORE signing/agreeing to anything.
On Tues Jun 10, I thought I used 1300 points to upgrade 80GB to 120GB usage for the final day and it did show that I had indeed upgraded for that day (period was from May 11 - Jun 10), but the points did not decrease on the site, and now for this billing period (Jun 11 - Jul 10), I still have 120 GB but my bill has increased? I thought using FirstReward points did not affect bills. What's going on?