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Returning equipment from two waybills in one box

zchamu
I've been here awhile

Hello,

We had some equipment to return. For some reason, we had two mailing labels sent with two lists. I put everything in to one box and sent it together. Now i am worried that they won’t realize the equipment was all from us and wont credit our account. Will this be ok?

 

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Re: Returning equipment from two waybills in one box

RogersMoin
Moderator
Moderator

Hello, @zchamu.

 

Thank you for posting about your situation, and welcome to our Community. 

 

I understand your concern about the two mailing labels and the possibility of confusion. The serial numbers of all the sent equipment will scanned and marked as received on your account. 

 

Please allow a week and connect with us so we can confirm the equipment return status. Feel free to send @CommunityHelps a private message. We detailed more info about our private messaging in this blog

 

Cheers,

RogersMoin

 

 

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