Reset Rogers Yahoo Secondary Email account password

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JML7425
I Plan to Stick Around
Posts: 14

Reset Rogers Yahoo Secondary Email account password

Is there another way to reset a Rogers secondary account password if the security questions are not being accepted? The last known password is not working and the answers to security questions are not accepted, just keep getting this message:

RogersCorey
Moderator
Moderator
Posts: 1,424

Re: Reset Rogers Yahoo Secondary Email account password

Greetings @JML7425!

 

If you come into private and PM us, I can help. 🙂

 

Oftentimes it's my experience that customers are putting in the right answer but since it's case sensitive, the answer they input is being rejected due to a minor difference. In rare cases, the account may be corrupted in some way which would force us to reset it for you.

 

Please PM us @CommunityHelps. If you're not familiar with our PMing process, you can find instructions here.

 

Regards,

RogersCorey