Hi, for our wireless devices, currently I'm the primary line and my son is the secondary line.
However, through his work he would get a corporate discount on a shared everything plan, but only if he is the primary wireless line. Is it possible to make him the first line?
Good morning @Harry815,
Welcome to the Community 🙂!
Corporate discounts are great, aren't they? Switching the current additional line to a main one is a fairly simple process. Depending on the discount eligibility a price plan change may be required. The request can be completed for an account holder or an authorized user.
If you're looking to make the changes please reach out to us via PM @CommunityHelps and we'd be happy to completed the request for you. For instructions on how to contact us via private message please click here.
Hey RogersZia, can the switch be made on the current account on which both lines are already on?
i would like to change my secondary line to become my primary line.
how can that be done?
Thanks for being a part of our community and great first post! Hopefully, you've been keeping safe and well during this challenging time we are all facing. 😊
We can certainly have a look at your account to assist with your request! Can you kindly clarify if this is for wireless or home phone? To get started, please send us Private Message!
For more information on how our Private Messaging system works, please check out our blog.