Possible to switch the primary line and secondary line?

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I've Been Here Awhile
Posts: 2

Possible to switch the primary line and secondary line?

Hi, for our wireless devices, currently I'm the primary line and my son is the secondary line.

 

However, through his work he would get a corporate discount on a shared everything plan, but only if he is the primary wireless line. Is it possible to make him the first line?

 

 

Thanks!

 

 

 

***Edited Labels***

Moderator
Moderator
Posts: 1,260

Re: Possible to switch the primary line and secondary line?

Good morning @Harry815

 

Welcome to the Community 🙂!

 

Corporate discounts are great, aren't they? Switching the current additional line to a main one is a fairly simple process. Depending on the discount eligibility a price plan change may be required. The request can be completed for an account holder or an authorized user.

 

If you're looking to make the changes please reach out to us via PM @CommunityHelps and we'd be happy to completed the request for you.  For instructions on how to contact us via private message please click here.

 

 

 

 

 

RogersZia

 

 

I've Been Here Awhile
Posts: 2

Re: Possible to switch the primary line and secondary line?

Hey RogersZia, can the switch be made on the current account on which both lines are already on?

Moderator
Moderator
Posts: 1,260

Re: Possible to switch the primary line and secondary line?

Hi @Harry815,

 

Your son would have to be the account holder to add a corporate discount to his line. Please visit the Rogers Preferred Pricing page for next steps 🙂 .

 

 

 

RogersZia

I've Been Here Awhile
Posts: 2

Re: Possible to switch the primary line and secondary line?

Hi 

i would like to change my secondary line to become my primary line. 

how can that be done? 

thank you!

Moderator
Moderator
Posts: 701

Re: Possible to switch the primary line and secondary line?

Hey @Jax_D!

 

Thanks for being a part of our community and great first post! Hopefully, you've been keeping safe and well during this challenging time we are all facing. 😊

 

We can certainly have a look at your account to assist with your request! Can you kindly clarify if this is for wireless or home phone? To get started, please send us Private Message!

 

For more information on how our Private Messaging system works, please check out our blog.

 

Thank you,

RogersLaura

I've Been Here Awhile
Posts: 2

Re: Possible to switch the primary line and secondary line?

Hi Laura!

It’s a wireless phone!

Thank you!